Skip to main content
Hitmaker
Mar 3, 2023 4:35 PM UTC
Answered

podcast keeps skipping 2

Hi everyone 

When I listen to some podcast sometimes it skip to the next episode before the end 

I am using the app on Android

And it's the same problem : 

But it was put answered but the answer don't resolve the problem ( it was to delete cookies) 

Thanks in advance 

AlexDAnswer
Hitmaker
Mar 6, 2023 6:49 PM UTC

I have reinstall the app and it solved the problem

Thanks !

6 replies

Yula
Deezer Staff
Deezer Staff
Mar 5, 2023 11:42 AM UTC

Hello @AlexD, 

Can you send me the link to the podcast and where it skips so we can check please? 
Thanks a lot 

(She/her) add your pronouns to your signature!
AlexDAuthor
Hitmaker
Mar 5, 2023 4:42 PM UTC

https://deezer.page.link/s82iGVU5wdwm71u76 at 2min21

But it's working on my computer

And I have already try to delete the cookies of the app 

May be i miss something ^^'

Thanks in advance ! 

 

 

 

 

 

 

 

Yula
Deezer Staff
Deezer Staff
Mar 6, 2023 2:58 PM UTC

Hey @AlexD, if it only skip on mobile and not on web, it might be an issue with the app. 

Please reinstall and try again!

(She/her) add your pronouns to your signature!
AlexDAuthorAnswer
Hitmaker
Mar 6, 2023 6:49 PM UTC

I have reinstall the app and it solved the problem

Thanks !

Yula
Deezer Staff
Deezer Staff
Mar 12, 2023 2:45 PM UTC

I have reinstall the app and it solved the problem

Thanks !

Great!

(She/her) add your pronouns to your signature!
Hitmaker
Nov 27, 2024 8:38 PM UTC

Hi ! I also have this extremely annoying problem. I tried to clear all caches, and reinstall the app many times, still have this randomly skipping podcast issue. On Android and mac app. 

I've search french and english forums about that. Every time it's the same answer : cache & reboot. And it does'nt work. And it makes me really crazy. I'm forced to use Youtube music with ads to listen to my podcasts.

Reading the forums, It's been two years and no clear answer, no fix. Please. Help us.