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One Hit Wonder
Aug 1, 2019 3:55 PM UTC
Answered

My artist account is merged with someone else

Hi, I'm a Christian singer and I found out my music is merged with another artist that happens to have the same name as mine. There's a way those profile can be separate by genre? Mine is Christian/Religious and the other guy is under Trance/Dance (He is a DJ).

Spotify and iTunes already separate my music. Wondering if you can do that as well.

Thank you so much!

Here're the link of my singles

https://www.deezer.com/en/album/91273892
https://www.deezer.com/en/album/70611102
https://www.deezer.com/en/album/70611502
Rob Igo
Rob IgoAnswer
The OG
Oct 16, 2019 9:22 AM UTC

Hi@Delete this 

contact support here and explain what you need etc.

I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)

32 replies

Rafael.
Ultimate Superstar
Ultimate Superstar
Aug 2, 2019 2:19 PM UTC
Hi Julien, I asked the right team to create a new profile for you! 🙂
Roadie
Oct 16, 2019 5:38 AM UTC

Hello my name is Jigsaw, I'm a rapper from the UK and my music is attached to another artist.

My song is called King Of Finesse. Its been corrected on Apple Music & Spotify but not here My song Link is

http://www.deezer.com/track/675771512

 

http://www.deezer.com/track/675771512

Rob Igo
Ultimate Superstar
Rob IgoAnswer
The OG
Oct 16, 2019 9:22 AM UTC

Hi@Delete this 

contact support here and explain what you need etc.

I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)
Roadie
Nov 10, 2020 8:07 AM UTC

Hello, i bought distrokid few days ago and uploaded some music on deezer, spotify, apple music ect..

Now i see that my music merged with some other accounts, i thought that distrokid will make new profile on deezer, like it did on spotify, so how can i split them and have my own deezer account where i can have my music, i uploaded three songs:

”Shusha - Noćne more”

”Shusha - Cesta”

”Shusha - Tron”

Can anyone help me, thank you in forward :).

Rudi
Ultimate Superstar
Ultimate Superstar
Nov 11, 2020 11:31 AM UTC

Hey @Shusha 

Apologies for the inconvenience. We can surely help you with that.

We need the exact link for those tracks and for your Deezer Profile, where we can add them to :thumbsup_tone2:

Roadie
Nov 11, 2020 5:03 PM UTC

I already got in touch with some of your colleagues, they told me that they are going to send me that new profile, just out of curiosity how long will that be, and thank you for replying @Rudi .

Rudi
Ultimate Superstar
Ultimate Superstar
Nov 12, 2020 1:25 PM UTC

It shouldn't take long @Shusha a few days maybe? I'd give a week before following this up.

In order to get access to Backstage so that you can edit the profile yourself, that can take around 3 weeks normally :thumbsup_tone2:

Roadie
Dec 17, 2020 9:40 AM UTC
Rudi
Ultimate Superstar
Ultimate Superstar
Dec 19, 2020 11:55 PM UTC

Hey @Kim Nzita Vangu 

Thank you so much for reporting it to us.

I've forwarded the info and the links on to our catalogue teams, and it should be all sorted around next week :relaxed:

hodistinction
Creator
Creator
May 22, 2021 12:46 AM UTC

hi, i’m a rapper, i just released my ep and i discovered it was uploaded/ merged with an artist account that has the same name ‘HOD’. i’ll really appreciate if i can get my own account so i can claim my own artist profile. Will be looking forward to a response from the deezer team. Thanks in advance.

here is a link to the EP.