Answered

My artist account is merged with someone else


Hi, I'm a Christian singer and I found out my music is merged with another artist that happens to have the same name as mine. There's a way those profile can be separate by genre? Mine is Christian/Religious and the other guy is under Trance/Dance (He is a DJ).

Spotify and iTunes already separate my music. Wondering if you can do that as well.

Thank you so much!

Here're the link of my singles

https://www.deezer.com/en/album/91273892
https://www.deezer.com/en/album/70611102
https://www.deezer.com/en/album/70611502
icon

Best answer by Rob Igo 16 October 2019, 11:22

View original

15 replies

Userlevel 7
Badge +7
Hi Julien, I asked the right team to create a new profile for you! 🙂

Hello my name is Jigsaw, I'm a rapper from the UK and my music is attached to another artist.

My song is called King Of Finesse. Its been corrected on Apple Music & Spotify but not here My song Link is

http://www.deezer.com/track/675771512

 

http://www.deezer.com/track/675771512

Userlevel 7
Badge +8

Hi@Delete this 

contact support here and explain what you need etc.

Hello, i bought distrokid few days ago and uploaded some music on deezer, spotify, apple music ect..

Now i see that my music merged with some other accounts, i thought that distrokid will make new profile on deezer, like it did on spotify, so how can i split them and have my own deezer account where i can have my music, i uploaded three songs:

”Shusha - Noćne more”

”Shusha - Cesta”

”Shusha - Tron”

Can anyone help me, thank you in forward :).

Userlevel 7
Badge +8

Hey @Shusha 

Apologies for the inconvenience. We can surely help you with that.

We need the exact link for those tracks and for your Deezer Profile, where we can add them to :thumbsup_tone2:

I already got in touch with some of your colleagues, they told me that they are going to send me that new profile, just out of curiosity how long will that be, and thank you for replying @Rudi .

Userlevel 7
Badge +8

It shouldn't take long @Shusha a few days maybe? I'd give a week before following this up.

In order to get access to Backstage so that you can edit the profile yourself, that can take around 3 weeks normally :thumbsup_tone2:

Hi, I'm a Belgian artist (hip hop) and I found out my music is merged with another artist that happens to have the same name as mine. There's a way those profile can be separated? Also i can not claim my artist account. Is this maybe for the same reasons?


Thank you!

Here're the link of my singles, album and features:

 

https://www.deezer.com/en/album/74194612

 

https://www.deezer.com/en/album/66843872

 

https://www.deezer.com/en/album/92666492

 

https://www.deezer.com/en/album/72508932

 

https://www.deezer.com/en/album/57874962

 

https://www.deezer.com/en/album/15801830

 

Featured in: 

 

https://www.deezer.com/en/album/8397858

 

https://www.deezer.com/en/album/8398976

 

https://www.deezer.com/en/album/8398364

 

https://www.deezer.com/en/album/14808471

 

https://www.deezer.com/en/album/7586847

 

https://www.deezer.com/en/album/8397870

 

https://www.deezer.com/en/album/52457402

 

https://www.deezer.com/en/album/97775462

Userlevel 7
Badge +8

Hey @Kim Nzita Vangu 

Thank you so much for reporting it to us.

I've forwarded the info and the links on to our catalogue teams, and it should be all sorted around next week :relaxed:

hi, i’m a rapper, i just released my ep and i discovered it was uploaded/ merged with an artist account that has the same name ‘HOD’. i’ll really appreciate if i can get my own account so i can claim my own artist profile. Will be looking forward to a response from the deezer team. Thanks in advance.

here is a link to the EP.

 

Userlevel 7
Badge +8

Hey @hodistinction 

Thanks for letting us know, I'll pass the feedback on so that it gets sorted.

Don't forget to request access to our Deezer for Creators group :wink:

https://en.deezercommunity.com/groups/deezer-for-creators-55

@Rudi thank you. appreciated.

Hi @Rudi , my ep
 

got re-uploaded and it has since was wrongfully tagged with the other artist bearing same name as mine “HOD”. My deezer claimed artist profile is https://www.deezer.com/us/artist/133919322 , i’d very much appreciate if it can be moved back to my profile alongside my old song ‘Balance’ too. Thanks in advance.

Regards

 

Userlevel 7
Badge +4

Hey @hodistinction I have contacted the music team and they were able to move “Mick check ep” to your profile. However, for “Balance”, you will need to ask your provider to redeliver the album under the correct profile.
Apologies for the inconvenience.

@Rudi @Jaime.@Rafael. 

Hello, My name is Siku.

artist page: https://www.deezer.com/us/artist/9447356

I just successfully claimed my artist page , the request has bee approved .

The thing is there are othervtracks and Album from artist with the same name merged on page.

This is pretty problematic and i would like to know how to fix that problem .

1-My tracks & Ep (also featurings) are the following:

deezer.com/us/album/148194642 (That Thing) -ok

deezer.com/us/album/144899042 (Aurora) -ok

deezer.com/us/album/203035752 (Gone Forever) -ok

deezer.com/us/album/206092362 (The Other Side) -ok

deezer.com/us/album/264948842 (Particles) -ok

deezer.com/us/album/11884968 (Episode2 (Original), Episode3 (Original), Episode3 (Darkmode Remix)) -ok

deezer.com/us/album/250420722 (Torque (Siku Remix))(Featuring) -ok

deezer.com/us/album/263553902 (Upload 2021) - ok

 

2-The tracks & albums from other artists merged in &/Or featurings on my page are the following:

deezer.com/us/album/213156812 (Indeværende År (Entire Album) - not mine

deezer.com/us/album/261821962 (Vie) - not mine

deezer.com/us/album/226015212 (Rookie) -not mine

deezer.com/us/album/220930642 (No me amas)(Featuring) - not mine

deezer.com/us/album/193143252 (Twitch (entire Ep))(Featuring) - not mine

 

I hope it can be fixed

Thanks

Siku

Reply