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One Hit Wonder
August 1, 2019
Answered

My artist account is merged with someone else

  • August 1, 2019
  • 32 replies
  • 2378 views
Hi, I'm a Christian singer and I found out my music is merged with another artist that happens to have the same name as mine. There's a way those profile can be separate by genre? Mine is Christian/Religious and the other guy is under Trance/Dance (He is a DJ).

Spotify and iTunes already separate my music. Wondering if you can do that as well.

Thank you so much!

Here're the link of my singles

https://www.deezer.com/en/album/91273892
https://www.deezer.com/en/album/70611102
https://www.deezer.com/en/album/70611502
Best answer by Rob Igo

Hi@Delete this 

contact support here and explain what you need etc.

32 replies

Rudi
Ultimate Superstar
Ultimate Superstar
May 24, 2021

Hey @hodistinction 

Thanks for letting us know, I'll pass the feedback on so that it gets sorted.

Don't forget to request access to our Deezer for Creators group :wink:

https://en.deezercommunity.com/groups/deezer-for-creators-55

hodistinction
Creator
Creator
May 25, 2021

@Rudi thank you. appreciated.

hodistinction
Creator
Creator
September 21, 2021

Hi @Rudi , my ep
 

got re-uploaded and it has since was wrongfully tagged with the other artist bearing same name as mine “HOD”. My deezer claimed artist profile is https://www.deezer.com/us/artist/133919322 , i’d very much appreciate if it can be moved back to my profile alongside my old song ‘Balance’ too. Thanks in advance.

Regards

 

Jaime.Deezer
Community Manager
Community Manager
September 21, 2021

Hey @hodistinction I have contacted the music team and they were able to move “Mick check ep” to your profile. However, for “Balance”, you will need to ask your provider to redeliver the album under the correct profile.
Apologies for the inconvenience.

Roadie
November 8, 2021

@Rudi @Jaime.@Rafael. 

Hello, My name is Siku.

artist page: https://www.deezer.com/us/artist/9447356

I just successfully claimed my artist page , the request has bee approved .

The thing is there are othervtracks and Album from artist with the same name merged on page.

This is pretty problematic and i would like to know how to fix that problem .

1-My tracks & Ep (also featurings) are the following:

deezer.com/us/album/148194642 (That Thing) -ok

deezer.com/us/album/144899042 (Aurora) -ok

deezer.com/us/album/203035752 (Gone Forever) -ok

deezer.com/us/album/206092362 (The Other Side) -ok

deezer.com/us/album/264948842 (Particles) -ok

deezer.com/us/album/11884968 (Episode2 (Original), Episode3 (Original), Episode3 (Darkmode Remix)) -ok

deezer.com/us/album/250420722 (Torque (Siku Remix))(Featuring) -ok

deezer.com/us/album/263553902 (Upload 2021) - ok

 

2-The tracks & albums from other artists merged in &/Or featurings on my page are the following:

deezer.com/us/album/213156812 (Indeværende År (Entire Album) - not mine

deezer.com/us/album/261821962 (Vie) - not mine

deezer.com/us/album/226015212 (Rookie) -not mine

deezer.com/us/album/220930642 (No me amas)(Featuring) - not mine

deezer.com/us/album/193143252 (Twitch (entire Ep))(Featuring) - not mine

 

I hope it can be fixed

Thanks

Siku

Roadie
July 28, 2022

Hi, I just released my first single and my artist page is merged with other people’s music. More than that, their albums are linked to my artist page ! Could you fix that ?

 

Link to my artist page

Link to my album single (everything else on this page isn’t from me)

 

Thank you in advance

augu

Guitar Hero
November 24, 2022

Hello,

My band recently started back up after a 7 year Hiatus, and in the meantime two other bands albums have landed on our page. Can these be removed? 

Link to our page 

https://www.deezer.com/us/artist/1315323?gclid=CjwKCAiAyfybBhBKEiwAgtB7ftHcjTqPy2SGtSOMvPy47Gz8aWrSAzB5nsj6cXY9WDUZopaT7EiT6hoCBQoQAvD_BwE

Our album links 

 

And these are the two albums that do not belong on our page

 

Roadie
February 22, 2023

Hello,

 

I’m writing as a label Mascom Records. We distributed an album:

 

This album is mixed with other artists with the same name Mare. Please help us and allocate this album to the new artist profile.

Thanks,

Johnathan.Deezer
Ultimate Superstar
Ultimate Superstar
March 18, 2023

Hi @Siku

Sorry about the delay around here. 

I believe my colleagues from Customer Care already solved for you and your artist page is updated. 😊

Take care.🤙🏼

JohnathanF
Johnathan.Deezer
Ultimate Superstar
Ultimate Superstar
March 18, 2023

Hey @augu

Your Artist page is updated too. 😊

Take care.✌🏽

JohnathanF