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One Hit Wonder
July 14, 2020

Different Artists With Same Name, Need Separating

  • July 14, 2020
  • 62 replies
  • 2383 views

Hi there - I manage an artist called Jeff Taylor - not surprisingly there are numerous artists with the same name. Could you please separate the ones for this Jeff Taylor to a separate artist page?

His albums/songs on Deezer are:

It Swell (single) … https://www.deezer.com/us/album/160549722

Dumpster Hunter: Frustration in Time Travel (album) … https://www.deezer.com/us/album/6451853

Organelle (EP) … https://www.deezer.com/us/album/7526498

Merry Christmas Baby (single) … https://www.deezer.com/us/album/119968892

Willow, Texas (single) … https://www.deezer.com/us/album/42962691

 

If you can use the image of his latest single, “It Swell” as his profile photo, that would be great.

 

If I can give you any other info, please let me know.

 

Thanks so much,

Richard

    62 replies

    Roadie
    December 10, 2020

    Hey @Dewryk Lucca @Shigueo 

    Thanks for letting us know. Do you have the links for the releases in question?


    This is the release , a new brazilian rock band

     

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    December 14, 2020

    Thank you @Dewryk Lucca @Placido09 

    All reported thanks to you :relaxed: please keep in touch!

    Roadie
    January 9, 2021

    Hello, we recently published an 8 track debut EP (Start Taking Note) and while searching for it on Deezer, i stumbled upon an artist with the same name as our group which has linked our ep to his page, could you please separate our accounts? Our band/group name is TRAKA and the artist that is not us is named Traka. 

    https://deezer.page.link/SKRNkBd3cp4TK3k59 --- This being our EP

    https://deezer.page.link/sPieDPiLawdwp3Zv8 --- This is an artist that is not us. 

    Thank you in advance :)

     

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    January 11, 2021

    Sure thing @TRAKA I'll be in touch with our teams about this :wink:

    Happy New Year!

    Guitar Hero
    February 10, 2021

    Hello,

     

    same issue with a lot of bands/projects/artists called “Pollen”. 

    I wanted to separate the artist from the album “Mutualism” from the others.
    I wanted to contact the support but the page is actually bugged making it impossible to send a message: “ The CAPTCHA verification failed. Please try again.” but there’s no CAPTCHA to be found…

     

    Cheers!

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    February 11, 2021

    Hi there @Kydas 

    Thanks for reaching out. First, the CAPTCHA issue: try clearing cache + cookies from your browser and try again.

    Second, the Pollen profile problem: please post the links for the correct artist profile and releases here, I'll ask the teams to fix everything :relaxed:

    Guitar Hero
    February 12, 2021

    Hi there @Kydas 

    Thanks for reaching out. First, the CAPTCHA issue: try clearing cache + cookies from your browser and try again.

    Second, the Pollen profile problem: please post the links for the correct artist profile and releases here, I'll ask the teams to fix everything :relaxed:

     

    Thanks a lot for your help @Rudi !

    Here’s the artist (where everything’s mixed up): https://www.deezer.com/fr/artist/354698

     

    Its last release “Mutualism” is actually us and should be separated into a new artist called “Pollen” (it’s our first release, we didn’t exist on your platform before) : https://www.deezer.com/fr/album/204588892

    Thanks!

     

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    February 13, 2021

    Gotcha @Kydas 

    All forwarded to our catalogue teams :grin:

    Hitmaker
    May 12, 2021

    Does anyone actually look at the feedback submitted from the app with incorrect artist under same artist group name?

     

    E.g. If searching for D-A-D (Disneyland After Dark) and you’re taken to the bands albums etc, it contains some horrible rap act from another D-A-D named group along side the real artist. They should clearly be separated and used the in-app “reporting” of the subject.

    I also did the in-app notification, for some other bands as well, and no action taken so far...

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    May 13, 2021

    It could take a bit longer through that @Cupart because you can also report bugs with the same method.

    Here it's much quicker, I contact our teams straight away.

    Please post DAD's links and others here, you play a big part in us improving the catalogue :relaxed: