Skip to main content
Rising Star
January 14, 2022
Answered

Chromecast issue

  • January 14, 2022
  • 15 replies
  • 629 views

Hi,

Using Chromecast has never been easy with Deezer, an issue I have now is that, sometimes, when playing my flow on my Chromecast Audio, the cast seems to crash, and when I restart the app it reconnects to the Chromecast but the song being played is the first one I heard on my flow.

Second issue is that, when trying to get back to the song I was listening to (after the previous bug), I quickly click on the next button (skipping 1~2 songs) until the cast seems to crash (music stopped and the bottom "Being played" bar disappears but the "Listening" icon on upper right side is still animated like in the screenshot).

When I do the same with my Android TV, the "Being played" screen freezes on this view (buttons do nothing):

But I can still swipe down to hide it and do something else on Deezer.

In both cases, when I press the play button on upper right side of the screen (next to the Cast icon) like in the first screenshot, the playlist is playing again from the beginning.

I also had this issue (at least once) on the normal Deezer app (not Beta). And I am currently using the 6.2.45.1.

Best answer by Fabien Rayé

Hello @Behike , thank you for your report. I have created the issue on our side, the team in charge of cast will study this crash. We will try to keep you in touch on this issue.

15 replies

Guitar Hero
February 27, 2023

Several more songs into another song mix and the mosaic stopped mid-song. It wouldn't start playing again. I disconnected the cast and tried to reconnect but I got a warning that the content could not load. I chose another song mix and was able to start the cast again. However, the notification widget is now gone. 

 

This behavior isn't limited to playing song mixes. It happens no matter how I chose to play music. 

Guitar Hero
February 27, 2023

I'm trying Flow now. The notification widget came back when I started playing Flow (still casting).

Guitar Hero
February 28, 2023

The issue with pausing music while casting happened this morning. I had music paused for 15 minutes. Upon trying to play music again the app doesn't respond by playing music. The app isn't frozen in any way other than not playing the music that was paused. I disconnected the cast and the music still wouldn't play from the paused position. I was able to select next track to get it going again. But, when trying to reconnect cast I was again given a warning about not being able to load content. I went to a different app for a minute and came back to the Deezer app not showing anything playing. 

Guitar Hero
February 28, 2023

By the way…

App: 7.0.23.58

Android: TQ1A.230205.001.D2

Phone: Pixel 7

Johnathan.Deezer
Ultimate Superstar
Ultimate Superstar
February 28, 2023

@Schiben thank you for the updates, I sent it to our developers too. 👌🏼

JohnathanF