Guitar Hero

Yamaha Musiccast and Deezer connection problem

Forum|Forum|2 years ago
July 29, 2024
26 replies
1056 views

Hi,

Since a month i've got troubles with Deezer and MusicCast via the Yamaha RX-A4A over and over again. The problem is that after a song or 2 or 3 Deezer stops playing music, also searching in my favorites does not work. Besides that a lot of times "no music" or that i'm not logged in anymore. This is becoming very annoying. I've read several forum topics but none of them gives me an solution. The weird part is sometimes it works again for serval hours, but it is not a specific time or day you can pin point.

What i've tried:

- Removing the MusicCast app from my Android (version 14) phone and reinstall the app (tested multiple phones) (version 5.70)

- Resetting the Deezer password

- Factory reset Yamaha RX-A4A

- Restarting network modem and router

- Setup a static IP address in the router for the Yamaha

- Turning off battery management in the MusicCast app

- Updating the Yamaha receiver with the latest firmware (2.03/3.14)

None of them did the trick.

Hope someone from support has an solution!

Thanks in advance for your time,

Regards, Jeroen

Show previous replies

R

rbogp

Roadie

Same problem for me! Music stopped playing (flow, playlists etc) after a few songs. I logged out, logged it again, no change. Then I updated to latest music cast Android app v5.90 and from this moment on, it won't log in again (of course I'm providing the correct credentials!). It always gives:"Access error / Unable o register your system". So so frustrating! (RX-A2060, firmware 2.85)

S

Sensei1

Guitar Hero

Deezer has received feedback from many users for a long time now on these recurring issues (access errors cannot register your system).

This has now been going on for about a year now and is apparently not solved by Deezer even though they claim to put resources in their team to fix the problem.

The question is how long perhaps tens of thousands of Yamaha users current/prospectively accept this. Competition is high among streaming providers today and the question is whether Deezer is interested in getting rid of all Yamaha subscribers.

At least I am about to look the other way.

M