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Answered

wifi issue

T
Runaway Baby

I cannot use Deezer over wi-fi on my android phone. I have to turn off my WiFi but then I'm using my mobile data. This is the same at home or over other WiFi networks. I did uninstall Deezer and reinstall it and it worked over wi-fi once but then has stopped again.

 

Best answer by Yula

Hey there @Thickmick , I think you have to enable Deezer to work with wifi from the settings of your phone, not from the Deezer app. 

 

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4 replies

Noam Asulin
Deezer Legend
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  • Noam AsulinDeezer Legend
  • Bezi since 2017
  • 2444 replies
  • July 29, 2022

Do you use the beta version on mobile or the official one ? 

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
T
Runaway Baby
  • Thickmick
  • Author
  • Runaway Baby
  • 2 replies
  • July 30, 2022

As far as I know it's the official one. I also have an android tablet which doesn't have mobile data and Deezer works fine on it using WiFi.

Yula
Moderator
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  • Yula
  • Moderator
  • 3225 replies
  • Answer
  • July 31, 2022

Hey there @Thickmick , I think you have to enable Deezer to work with wifi from the settings of your phone, not from the Deezer app. 

 

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T
Runaway Baby
  • Thickmick
  • Author
  • Runaway Baby
  • 2 replies
  • July 31, 2022

Hi, Thanks, I've been putting up with this problem for many years and never new there was a setting to disable WiFi. You have solved my problem thanks again 😊

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