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Answered

wifi issue

  • July 29, 2022
  • 4 replies
  • 137 views
T
One Hit Wonder

I cannot use Deezer over wi-fi on my android phone. I have to turn off my WiFi but then I'm using my mobile data. This is the same at home or over other WiFi networks. I did uninstall Deezer and reinstall it and it worked over wi-fi once but then has stopped again.

 

Best answer by Yula

Hey there @Thickmick , I think you have to enable Deezer to work with wifi from the settings of your phone, not from the Deezer app. 

 

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4 replies

Noam Asulin
Superuser
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  • Noam Asulin
  • Bezi since 2017
  • July 29, 2022

Do you use the beta version on mobile or the official one ? 

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T
One Hit Wonder
  • Thickmick
  • Author
  • One Hit Wonder
  • July 30, 2022

As far as I know it's the official one. I also have an android tablet which doesn't have mobile data and Deezer works fine on it using WiFi.

Yula
Deezer Staff
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  • Yula
  • Deezer Staff
  • Answer
  • July 31, 2022

Hey there @Thickmick , I think you have to enable Deezer to work with wifi from the settings of your phone, not from the Deezer app. 

 

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T
One Hit Wonder
  • Thickmick
  • Author
  • One Hit Wonder
  • July 31, 2022

Hi, Thanks, I've been putting up with this problem for many years and never new there was a setting to disable WiFi. You have solved my problem thanks again 😊

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