Why are my favourite tracks on Deezer are not downloading?

Usually which helps me in download is to swipe down twice on playlist which does not load all tracks. In a while it will download. I hope Android team will make this bug away. Thanks :)

I have a really really slow net at my home. I mean people are using nowadays 1 Gbps internets and I am like 10 Mb guy who just can’t wait for Offline to download on Deezer. Haha I’m saying.

When it finally loads, I think it loads pretty quick, so I like my free net :)

I do not mind it “slow” or not in “norms” as I get it included in rent. I do not rush in a hurry to pay more for speed I do not need. I just hope Deezer will make lists load much much faster Offline.

There is literally big delay, even days before it loads.

That actually makes a lot of sense @Dan CT our devs have been unable to reproduce certain issues because they could be related to users' connection issues.

Thanks a lot for reporting, all insight is welcome and helpful.

You're welcome .@Rudi.

Hi there, I am also facing this issue as well on my smartphone. The new songs just wont download, even though there is a download notification appearing, it'll just go away seconds later, and the songs remain not downloaded.

so i uninstalled the app and then reinstalled it for me, which worked. Now, the problem is that when I tick the box that says download using cellular data, it will prompt me to subscribe to deezer family, even though I am on HiFi already. very strange.

To The admin team … we really can’t all be having the same issue about downloading for over year. Do you guys have a solution or not ? 

Hello, I think most were able to solve th issue by reinstalling the app or clearing the cache. Have you tried on your device? 

I am having the same issue with my Samsung Tab S6.  My library is about 5500 songs and I'm trying to download it to my SD card in HIFI.  I've uninstalled, reinstalled, cleared cache, formatted the SD card... I've tried Everything. I've even made baterry use unrestricted instead of optimized.  It will usually start but it doesn't get very far.  After a day of downloading a few songs on/off it stops for good. The tablet is WIFI only so downloading my library is especially important for me.  On a side note I can download the same size library in lossless with Apple music in less than a day on this device so it is capable. 

Hello @emat, it is not possible to download music on an SD card. 
We are a streaming platform and we can only provide music from our platform, 

@Yula sorry I'll be more specific.  I meant downloading to the micro SD card in the device.  Deezer gives you the option to download to onboard storage or the micro SD card in the device.  The music can obviously only be played through deezer on this device once downloaded.