Unable to view downloaded music

I can view but shuffle play no longer works. And Something with downloaded tracks was borked through a recent upgrade...

The only thing that worked was reinstalling the app which means I've lost all my downloads. Frankly, I can't be bothered downloading it all again so my family subscription is done. I've had enough. 

Hi !

I’m on Android 12 (up to date) and my Deezer is in version 7.0.2.75 (says “updated : Apr 15, 2022” on the Google Playstore), and in the past few days, when i go to “favorites” : “downloaded music”, i just get this “unable to load page” message (and hitting “retry” doesn’t solve the problem), which makes it impossible for me to use this section (downloaded music), which i use a lot usually.

Please help

Same here and really frustrating as use all the time and main reason for Deezer. If I have to download everything again I'm done with Deezer 

Cannot view page with downloaded music on my Android phone and restarting the phone or the app does not solve the problem. This is a recent issue with Deezer.

Hey there @Andreko, 

restarting the app is not enough. 

You have to uninstall, reinstall and download the music again. 

Let me know how it goes :) 

Thank you. Not actually what I wanted to hear, but it is what it is.

This is happening to me - really frustrating as use this a lot, especially when travelling or driving.  What is the solution?!

(Started happening after Deezer updated to this version 7.0.2.75 on 15 Apr. ‘22)

100%…. I’m experiencing the same issues… 

I also have this issue.