Unable to view downloaded music

Hey @Hotzigetty 

Have you logged out of the app and logged back in? Sometimes that helps.

Hi @dee_dirk yup, did that and downloaded everything again. Still had the issue. Wasn't practical as I was travelling and on spotty WiFi everywhere 

@Hotzigetty

Do you store your music on SD card?

@dee_dirk nope, no sd card slot on this phone is (s21U). 

@Hotzigetty 

I just saw that you are using the beta version. Have you already reported the issue as beta feedback within the app?

@dee_dirk i did, but I'm not sure if the current version is beta or release version (the about page doesn't mention beta on this one. Hence thought I'd report here as well. 

I’ve got the same - version 7.0.2.75.

Logged in and back out, also restarted phone - no change.

Albums show up fine, as do playlists, so easy to play, just annoying.

Did you find a solution?

Having the same problem. Logged out and in again. Rebooted phone. No change. Really frustrating.

Same problem here. Have restarted my phone, logged out, logged back in etc... No joy. The really frustrating thing is that uninstalling and then reinstalling the app means downloading all the music AGAIN! But it looks like that's the only other option. If that's what i have to do my subscription is done. Too glitchy for my liking

Seems to have occurred after a recent update on the phone app. Not sure if this is the reason but too much of a coincidence?