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One Hit Wonder
September 19, 2026
Answered

tell me the duo joining secrets please

  • September 19, 2026
  • 3 replies
  • 12 views

the duo joining process is unclear.  which password should the invitee put in their box ?  a new one of their own choice or the main admin password.?  how does one stop the response from deezer taking you to the plans choice page - the plan is already duo!

someone cocked up on the instructions for inviting / responding. please give clarity!!!

 

Best answer by Nina Nebo

 

Hi ​@desertrat !

 

Here are screenshots from the Deezer support page about Deezer Duo, take a look

 

 

 

 

link

https://support.deezer.com/hc/en-gb/articles/16545519017885-Deezer-Duo

3 replies

Nina Nebo
Superuser
Nina NeboAnswer
Superuser
September 19, 2026

 

Hi ​@desertrat !

 

Here are screenshots from the Deezer support page about Deezer Duo, take a look

 

 

 

 

link

https://support.deezer.com/hc/en-gb/articles/16545519017885-Deezer-Duo

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
One Hit Wonder
September 19, 2026

 

Nina Nebo
Superuser
Superuser
September 20, 2026

To ensure the sign-up and invitation acceptance process goes smoothly, please check the following key requirements:

The invitee must have a free account version (Deezer Free): If the invited member currently has an active paid subscription (Premium), Deezer will block the link-up and display a generic error message during sign-up. The invitee must cancel their subscription and wait for it to expire completely (so the account reverts to "Free" status) before clicking the invitation link.

Logging in with existing credentials: If the invited member already has a free account, they should select the login option after clicking the link and enter their existing email and password. If they do not have an account, they must select the "Sign up" option on the same screen and create a brand-new password.

Link expiration: Deezer Duo invitation links are valid for 30 days. If this period has passed, the system will report an error, and the plan administrator will need to send a new invitation.

How to resolve login issues?
Have the invited member first try logging into the Deezer website normally using their usual credentials (independently of the invitation link) to verify that the email and password are correct.
If the password has been forgotten or the system reports an error, use the "Log in without password" option on the Deezer login page to have a direct access link sent to their email. Once they have successfully logged into their Deezer Free account in the browser, have them click the Duo invitation link again.

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜