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Since a while I am unable to listen to NPO Radio 2 (Netherlands) anymore

Forum|Forum|1 year ago
December 26, 2024
38 replies
424 views

Since a while I am unable to listen live to NPO Radio 2 (Netherlands) anymore. Does anyone have an idea what is going wrong?

I have already installed the app again and logged in again as well a few times. It's giving the notification: try-out again.

Best answer by awesomemac

Hi Jaime,

I did some tests:

Android phone, Android tablet, web browser and an iPhone.

I noticed that it worked well on the Android phone, tablet and iPhone...but 1 thing struck me:

On my wife's phone I got the same error message. No matter what I tried (as mentioned above). Whatever I tried (as mentioned above).

The same Android Deezer update is used on all devices (and the iOS version on the iPhone), however...I use Android 13 on the phone and tablet and my wife uses Android 14.

So @markertje65 do you have Android 13 or 14?

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M

markertje65

Rising Star

Already did that many times still the same problem sorry

awesomemac

Superuser

@Suus77 , what happens when you try to listen to NPO 2 when using Deezer on a pc or a Mac with a browser?

@markertje65: I’m wondering if you are able to listen to NPO2 when using the webbrowser instead of the Android app?

M

markertje65

Rising Star

Same error sorry

M

markertje65

Rising Star

Sorry i tried on my computer on the webbrowser i can play all without any problems strange

awesomemac

Superuser

That’s indeed very strange. Able to play on a webbrowser and unable to play in the Deezer app…

What I would like to know is, what if you use another phone or tablet, do you have the same issues? (if there is another device available?)

M

markertje65

Rising Star

Tried 3 different phones all the same errors

Jaime.Deezer

Community Manager

Hi @markertje65 it is quite odd to be honest. I have not asked yet if this happens with all other radios or only with NPO?

M

markertje65

Rising Star

Only all npo stations really strange

awesomemacAnswer

Superuser

Hi Jaime,

I did some tests:

Android phone, Android tablet, web browser and an iPhone.

I noticed that it worked well on the Android phone, tablet and iPhone...but 1 thing struck me:

On my wife's phone I got the same error message. No matter what I tried (as mentioned above). Whatever I tried (as mentioned above).

The same Android Deezer update is used on all devices (and the iOS version on the iPhone), however...I use Android 13 on the phone and tablet and my wife uses Android 14.

So @markertje65 do you have Android 13 or 14?

M

markertje65

Rising Star

I have android 14

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