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One Hit Wonder
nrvncntcmps
One Hit Wonder
September 9, 2019
Answered

Require API auth to login again

  • September 9, 2019
  • 29 replies
  • 2350 views
I was in the middle of adding songs to my playlist when I automatically logged out of Deezer. I tried logging back in and it is saying "Require API auth". I already tried re-installing the app and it still does the same thing. Please help.
    Best answer by Frustrateddeezeruset
    I found that if I logged on using my desktop computer I could access my account and after that my mobil account worked too. It's a nuisance to have to do that as I mostly use my Deezer account when I'm on the move.

    29 replies

    Rudi
    Ultimate Superstar
    Rudi
    Ultimate Superstar
    September 10, 2019
    Hi there @nrvncntcmps

    Sorry that's happened. I've had a look at your account and performed some due maintenance and also sent you a password reset email. Please try changing your password and logging in again. Let me know if it helps 👍🏼
    Hitmaker
    Frustrateddeezeruset
    Hitmaker
    September 21, 2019
    I’m having the same problem. Thought at first it was because I was trying to play Deezer through car but I can’t log on at home either
    Rudi
    Ultimate Superstar
    Rudi
    Ultimate Superstar
    September 23, 2019
    Hey @Frustrateddeezeruset

    Sorry that's the case. I've carried out maintenance in your account and sent a password reset email. Let me know if the issue persists.
    Hitmaker
    FrustrateddeezerusetAnswer
    Hitmaker
    September 23, 2019
    I found that if I logged on using my desktop computer I could access my account and after that my mobil account worked too. It's a nuisance to have to do that as I mostly use my Deezer account when I'm on the move.
      Rudi
      Ultimate Superstar
      Rudi
      Ultimate Superstar
      September 25, 2019
      Thanks for reporting it back @Frustrateddeezeruset. But have you reset your password as I suggested?
      Hitmaker
      Frustrateddeezeruset
      Hitmaker
      September 25, 2019
      No, as it was working I haven't reset the password.
        Roadie
        Daiolive81
        Roadie
        October 17, 2019

        I changed phone and get this error everything I try logging in! Can you help?

        Rudi
        Ultimate Superstar
        Rudi
        Ultimate Superstar
        October 20, 2019

        Hi there @Daiolive81 

        Sorry that's happened. Could you try following @Frustrateddeezeruset's recommendation above? On top of that, I've sent a password reset email to help things out. Keep us posted!

        Roadie
        Chasity
        Roadie
        October 24, 2019

        I’m dealing with the same problem. I’ve reset my pass word and it’s still not working 

        Chasity shonte
        Roadie
        BO Dubaimall
        Roadie
        October 25, 2019

        Hi. My account requires API Auth. Can’t log in to my iPad. I have Deezer premium

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