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Remote Control Mixes Not working - Desktop/Web client from Android

  • 18 July 2023
  • 1 reply
  • 53 views
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There is a bug observed which prevents Remote control to properly function for Mixes. 

 

If i connect to Web/Desktop client from Android (using Deezer connect) and select Mix to play, then the following happens:

  1. First song starts playing
  2. Cannot fast forward/rewind song (via timeline)
  3. I lose Control playback to go to next song (button Next is not showing anymore)
  4. If select Queue and choose any other song from there, It gets selected, however still playing previous song.
  5. Selecting something else to play from Main page and it comes back to normal, but sometimes it gets stuck and need to connect/disconnect Remote Control OR Force Stop Android App.
  6. Also if I trigger initiate Mix from Desktop/Web, then also i cannot see the Songs Queue in Desktop/Web, however its showing in Android app (also with previous bugs applicable)

While selecting Artists/Albums/Playlists Remote Control Feature mostly working fine.

Also if I initiate Mix from individual song by Launch Song Mix button, then its working fine as well.

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Best answer by Leonídia.Deezer 21 July 2023, 15:54

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Leonídia.Deezer
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Hello @tola13 thanks for sharing this information and sorry for the UX.

Indeed we have an incident opened regarding the experience with Deezer Connect and our team are working to sort it out.

I would advise to reach customer support via this link - HERE.

They will link your case to the incident opened and as soon as there is an update you will get that update on your email.

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