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One Hit Wonder
Matt D
One Hit Wonder
May 3, 2023
Answered

playing music

  • May 3, 2023
  • 1 reply
  • 21 views

So I'm having trouble playing my new music in Notifications. It just won't load

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Best answer by Yula

Hello @Matt D, 

could you try these steps first? 

  1. Restart the app (kill the app and remove it from the notification bar)
  2. Try another network (4G or Wifi)
  3. Restart your phone
  4. Delete all the cache & data from the app (Data and storage, and then “Clear all”), then restart the app
  5. Un-install the app and re-install the app

1 reply

Yula
Deezer Staff
YulaAnswer
Deezer Staff
May 7, 2023

Hello @Matt D, 

could you try these steps first? 

  1. Restart the app (kill the app and remove it from the notification bar)
  2. Try another network (4G or Wifi)
  3. Restart your phone
  4. Delete all the cache & data from the app (Data and storage, and then “Clear all”), then restart the app
  5. Un-install the app and re-install the app
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