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Milan Van Laar
Hitmaker
Milan Van Laar
Hitmaker
September 2, 2022
Answered

New Favorites Not Downloading

  • September 2, 2022
  • 1 reply
  • 134 views

Hello,

Iff I add a song to my Favourite Tracks it will not download the song. normally i could trigger the download by force closing the app but that doensnt work anymore. I tried removing my Favourites from my downloads, and then redownloaded the list, and that actually did download the tracks that weren't downloading before, but whenever I add something new to the list again it will still not download the track.

my phone is a Poco F3, android 12
deezer app version is: Beta 7.0.12.25

(sorry for my bad english😅)

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Best answer by Yula

Hey @Milan Van Laar, 

We are not able to reproduce the bug. 

Are you connected to your data or wifi when trying to download the new tracks? 

It might be something linked to beta. The “normal” version does not have this problem, 

but thanks for pointing it out!

1 reply

Yula
Deezer Staff
YulaAnswer
Deezer Staff
September 5, 2022

Hey @Milan Van Laar, 

We are not able to reproduce the bug. 

Are you connected to your data or wifi when trying to download the new tracks? 

It might be something linked to beta. The “normal” version does not have this problem, 

but thanks for pointing it out!

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