include
Skip to main content
Answered

New Favorites Not Downloading

  • September 2, 2022
  • 1 reply
  • 122 views
Milan Van Laar
Lover
Forum|alt.badge.img+2

Hello,

Iff I add a song to my Favourite Tracks it will not download the song. normally i could trigger the download by force closing the app but that doensnt work anymore. I tried removing my Favourites from my downloads, and then redownloaded the list, and that actually did download the tracks that weren't downloading before, but whenever I add something new to the list again it will still not download the track.

my phone is a Poco F3, android 12
deezer app version is: Beta 7.0.12.25

(sorry for my bad english😅)

Best answer by Yula

Hey @Milan Van Laar, 

We are not able to reproduce the bug. 

Are you connected to your data or wifi when trying to download the new tracks? 

It might be something linked to beta. The “normal” version does not have this problem, 

but thanks for pointing it out!

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

1 reply

Yula
Moderator
Forum|alt.badge.img+10
  • Yula
  • Moderator
  • 3225 replies
  • Answer
  • September 5, 2022

Hey @Milan Van Laar, 

We are not able to reproduce the bug. 

Are you connected to your data or wifi when trying to download the new tracks? 

It might be something linked to beta. The “normal” version does not have this problem, 

but thanks for pointing it out!

(She/her) add your pronouns to your signature!
Milan Van Laar
1 person likes this
  • Milan Van Laar
    Milan Van Laar
TERMS OF USE DEEZER COMMUNITY SITE