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Answered

Não Consigo acessar

  • July 15, 2022
  • 2 replies
  • 61 views
J
One Hit Wonder

Não estou conseguindo acessar a o Deezer pelo celular, se informo o numero da erro no servidor, se informo e-mail e senha não carrega 

Best answer by Anonymous

Hey @Jhenny 

At this time the issue is mainly on mobile IOS/Android.

User having error message saying “you are not connected to internet”.

User have been unlogged and not able to log-in.

Website is working better but some pages may not respond correctly sometimes. Deezer is still investigating and trying to fix it.

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    2 replies

    A
    • Anonymous
    • Answer
    • July 15, 2022

    Hey @Jhenny 

    At this time the issue is mainly on mobile IOS/Android.

    User having error message saying “you are not connected to internet”.

    User have been unlogged and not able to log-in.

    Website is working better but some pages may not respond correctly sometimes. Deezer is still investigating and trying to fix it.

    Zayn-T
    Jaime.Deezer
    Community Manager
    Forum|alt.badge.img+7
    • Jaime.Deezer
    • Community Manager
    • July 15, 2022

    @Jhenny  the service is up again and can be used but we are monitoring the situation.
    Please do not hesitate to reach out if your should encounter recurring issues.
    Thank you for your patience

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