Hitmaker

Answered

MyDeezerYear 2024

Forum|Forum|1 year ago
November 24, 2024
12 replies
107 views

I just wanna know if anyone else is having issues with MyDeezerYear. Mine plays first song of the year and stops there, freezes. I've reinstalled and even listened on a different device. No change.

What the hell is going on here?

Best answer by Fizi.Malunga

Yes, please let us know how it goes @Fizi.Malunga

Found solution. When the song stops double tap, it goes to the next part. When I got to another freeze (Trendsetter part) I had to clear cache on Apps, double tap, would not work, clear cache two more times before the double tapping unfroze and moved to the next part.

I tried again from the beginning now with a double tap on each phase it moves on to the next. We'll see how long it lasts.

awesomemac

Superuser

I’ve used MyDeezerYear 2024 on Android, iOS and the browser and didn’t had any issues.

Are you having the same issues on other devices besides Android?

F

Fizi.MalungaAuthor

Hitmaker

I've tried on my android phone, fire tablet and laptop, does not work. So not working on a laptop windows 11 means it's not an android issue.

F

Fizi.MalungaAuthor

Hitmaker

I’ve used MyDeezerYear 2024 on Android, iOS and the browser and didn’t had any issues.

Are you having the same issues on other devices besides Android?

Yyeah I tried on my android phone, tablet and laptop, not working. This seems to be an issue inside my account.3 devices all freezing.

Jaime.Deezer

Community Manager

Hi @Fizi.Malunga I am sorry to hear that.
Please contact our Deezer Support Team and one of our agents will check your account and help to identify and hopefully fix the problem.
Thanks and let us know how it goes :)

awesomemac

Superuser

Yes, please let us know how it goes @Fizi.Malunga

B

Bonovoz

Hitmaker

Doesn’t work for me either. Freezes on the first song of the year I played

F

Fizi.MalungaAuthor

Hitmaker

Doesn’t work for me either. Freezes on the first song of the year I played

Found solution. When the song stops double tap, it goes to the next part. When I got to another freeze (Trendsetter part) I had to clear cache on Apps, double tap, would not work, clear cache two more times before the double tapping unfroze and moved to the next part.

I tried again from the beginning now with a double tap on each phase it moves on to the next. We'll see how long it lasts.

F

Fizi.MalungaAuthorAnswer

Hitmaker

Yes, please let us know how it goes @Fizi.Malunga

Found solution. When the song stops double tap, it goes to the next part. When I got to another freeze (Trendsetter part) I had to clear cache on Apps, double tap, would not work, clear cache two more times before the double tapping unfroze and moved to the next part.

I tried again from the beginning now with a double tap on each phase it moves on to the next. We'll see how long it lasts.

F

Fizi.MalungaAuthor

Hitmaker

Yes, please let us know how it goes @Fizi.Malunga

Found solution. When the song stops double tap, it goes to the next part. When I got to another freeze (Trendsetter part) I had to clear cache on Apps, double tap, would not work, clear cache two more times before the double tapping unfroze and moved to the next part.

I tried again from the beginning now with a double tap on each phase it moves on to the next. We'll see how long it lasts.

Or single tap

F

Fizi.MalungaAuthor

Hitmaker

Doesn’t work for me either. Freezes on the first song of the year I played

Found solution. When the song stops double tap, it goes to the next part. When I got to another freeze (Trendsetter part) I had to clear cache on Apps, double tap, would not work, clear cache two more times before the double tapping unfroze and moved to the next part.

I tried again from the beginning now with a double tap on each phase it moves on to the next. We'll see how long it lasts.

Or single tap

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