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MyDeezerYear 2024


I just wanna know if anyone else is having issues with MyDeezerYear. Mine plays first song of the year and stops there, freezes. I've reinstalled and even listened on a different device. No change.

What the hell is going on here?

Best answer by Fizi.Malunga

awesomemac wrote:

Yes, please let us know how it goes ​@Fizi.Malunga 

Found solution. When the song stops double tap, it goes to the next part. When I got to another freeze (Trendsetter part) I had to clear cache on Apps, double tap, would not work, clear cache two more times before the double tapping unfroze and moved to the next part.

I tried again from the beginning now with a double tap on each phase it moves on to the next. We'll see how long it lasts.

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12 replies

awesomemac
Deezer Legend
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  • Deezer Legend
  • 1599 replies
  • November 24, 2024

I’ve used MyDeezerYear 2024 on Android, iOS and the browser and didn’t had any issues.

Are you having the same issues on other devices besides Android?


  • Author
  • Runaway Baby
  • 8 replies
  • November 25, 2024

I've tried on my android phone, fire tablet and laptop, does not work.  So not working on a laptop windows 11 means it's not an android issue.


  • Author
  • Runaway Baby
  • 8 replies
  • November 26, 2024
awesomemac wrote:

I’ve used MyDeezerYear 2024 on Android, iOS and the browser and didn’t had any issues.

Are you having the same issues on other devices besides Android?

Yyeah I tried on my android phone, tablet and laptop, not working. This seems to be an issue inside my account.3 devices all freezing.


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5233 replies
  • November 26, 2024

Hi ​@Fizi.Malunga I am sorry to hear that.
Please contact our Deezer Support Team and one of our agents will check your account and help to identify and hopefully fix the problem.
Thanks and let us know how it goes :)


awesomemac
Deezer Legend
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  • Deezer Legend
  • 1599 replies
  • November 26, 2024

Yes, please let us know how it goes ​@Fizi.Malunga 


  • Tiny Dancer
  • 1 reply
  • November 26, 2024

Doesn’t work for me either. Freezes on the first song of the year I played


  • Author
  • Runaway Baby
  • 8 replies
  • November 27, 2024
Bonovoz wrote:

Doesn’t work for me either. Freezes on the first song of the year I played

Found solution. When the song stops double tap, it goes to the next part. When I got to another freeze (Trendsetter part) I had to clear cache on Apps, double tap, would not work, clear cache two more times before the double tapping unfroze and moved to the next part.

I tried again from the beginning now with a double tap on each phase it moves on to the next. We'll see how long it lasts.


  • Author
  • Runaway Baby
  • 8 replies
  • Answer
  • November 27, 2024
awesomemac wrote:

Yes, please let us know how it goes ​@Fizi.Malunga 

Found solution. When the song stops double tap, it goes to the next part. When I got to another freeze (Trendsetter part) I had to clear cache on Apps, double tap, would not work, clear cache two more times before the double tapping unfroze and moved to the next part.

I tried again from the beginning now with a double tap on each phase it moves on to the next. We'll see how long it lasts.


  • Author
  • Runaway Baby
  • 8 replies
  • November 27, 2024
Fizi.Malunga wrote:
awesomemac wrote:

Yes, please let us know how it goes ​@Fizi.Malunga 

Found solution. When the song stops double tap, it goes to the next part. When I got to another freeze (Trendsetter part) I had to clear cache on Apps, double tap, would not work, clear cache two more times before the double tapping unfroze and moved to the next part.

I tried again from the beginning now with a double tap on each phase it moves on to the next. We'll see how long it lasts.

Or single tap


  • Author
  • Runaway Baby
  • 8 replies
  • November 27, 2024
Fizi.Malunga wrote:
Bonovoz wrote:

Doesn’t work for me either. Freezes on the first song of the year I played

Found solution. When the song stops double tap, it goes to the next part. When I got to another freeze (Trendsetter part) I had to clear cache on Apps, double tap, would not work, clear cache two more times before the double tapping unfroze and moved to the next part.

I tried again from the beginning now with a double tap on each phase it moves on to the next. We'll see how long it lasts.

Or single tap


  • Author
  • Runaway Baby
  • 8 replies
  • November 27, 2024
Fizi.Malunga wrote:
Fizi.Malunga wrote:
Bonovoz wrote:

Doesn’t work for me either. Freezes on the first song of the year I played

Found solution. When the song stops double tap, it goes to the next part. When I got to another freeze (Trendsetter part) I had to clear cache on Apps, double tap, would not work, clear cache two more times before the double tapping unfroze and moved to the next part.

I tried again from the beginning now with a double tap on each phase it moves on to the next. We'll see how long it lasts.

Or single tap

I guess I thought it was automatic entertainment, the whole time all I had to do was tap to go to the next phase.


  • Author
  • Runaway Baby
  • 8 replies
  • November 27, 2024
Fizi.Malunga wrote:
Fizi.Malunga wrote:
Bonovoz wrote:

Doesn’t work for me either. Freezes on the first song of the year I played

Found solution. When the song stops double tap, it goes to the next part. When I got to another freeze (Trendsetter part) I had to clear cache on Apps, double tap, would not work, clear cache two more times before the double tapping unfroze and moved to the next part.

I tried again from the beginning now with a double tap on each phase it moves on to the next. We'll see how long it lasts.

Or single tap

guess I thought it was automatic entertainment, the whole time all I had to do was tap to go to the next phase.


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