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Music loses sound sometimes on Bluetooth.

  • 4 February 2023
  • 1 reply
  • 17 views

I'm using sennheiser momentum 4 Bluetooth headphones and every now and then the song will just become muted. I'm using an android phone. It will still play the song as the song still shows the minutes and time slider going up but I get no sound unless I play another song. I'm not sure why this happens. Does this happen to anyone else. Does anyone know of a fix? The way I've been resolving it so far is just to pick another song and then switch back to the previous song. 

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Best answer by Johnathan.Deezer 6 February 2023, 16:45

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Userlevel 5
Badge +6

Hi @Shane Bobey

Can you please try to delete the Deezer app, if you have an SD card on your phone, remove it and reset your phone, then install Deezer again and check if it’s fixed after you can add the SD card again. 📲

Please let me know if worked. 😊