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One Hit Wonder
Rob Foden
One Hit Wonder
July 7, 2023
Answered

keep getting error "require API auth"

  • July 7, 2023
  • 2 replies
  • 125 views

I've been a subscriber for years, today I couldn't use the app at all, I kept getting a message on my screen saying "require API auth" never had this before. I cleared cache, restarted phone, closed all background apps etc. Problem persists...

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    Best answer by Leonídia.Deezer

    Hi @Rob Foden, I’m happy that you were able to fix the situation.
    In fact, when this message appears only need to uninstall and install the Deezer app.
    Normally this solves the issue.

    2 replies

    One Hit Wonder
    Rob FodenAuthor
    One Hit Wonder
    July 7, 2023

    Fixed.  Had to uninstall and reinstall the app... Looks like there was an update as app looks different to usual

      Leonídia.Deezer
      Community Manager
      Leonídia.DeezerAnswer
      Community Manager
      July 10, 2023

      Hi @Rob Foden, I’m happy that you were able to fix the situation.
      In fact, when this message appears only need to uninstall and install the Deezer app.
      Normally this solves the issue.

      TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement