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Google assistant can't play albums or artist on Deezer

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M
Runaway Baby
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RoVo wrote:

​@manuel.na82 If I read the threat correctly it is a problem of Google Assistant so this can also occur with Spotify.

Nope, it works perfectly: https://support.google.com/googlenest/answer/7030379

A
Tiny Dancer
  • Alyce
  • Tiny Dancer
  • March 25, 2025
RoVo wrote:

I have the same problem. Up to 3.months ago Google assist on my Google Nest Audio was reacting fine, but now with ever command towards Deezer it returns A problem occured, retry when you are ready.

I’m having this very issue. It started about 1 week ago. I didn’t actively change anything about my set up, but I can’t speak as to whether there was an automatic update somewhere. Has anyone heard of a solution?

Jaime.Deezer
Community Manager
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Hi ​@Alyce ​@RoVo do you get the following error message "Sorry, an error has occurred. Try again when you are ready."?
If that is the case, it is related to a known issue and our devs already contacted Google in order to investigate.
Apologies for the inconvenience

R
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