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Hitmaker
December 19, 2020
Answered

Google assistant can't play albums or artist on Deezer

  • December 19, 2020
  • 28 replies
  • 1000 views

Hi!

 

When I am asking to play something specific on Deezer, google says that something went wrong. I am on Android 11 and Oneplus 8 Pro.

 

Best answer by Rustam Gimadiyev

Thank you!

28 replies

Roadie
August 31, 2021

I can make it play the Flow, stop and skip a song. If I want to play a certain song / artist / album via the Google Assistant, I get the “Requested content is not loading.” in the Deezer app. It used to work fine.

And yes, I did use the commands listed in similar threads.

Rudi
Ultimate Superstar
Ultimate Superstar
September 1, 2021

Hi there @calicdu 

Can you try casting from your app directly to the Nest?

Have you tried restarting your network router after about 3 minutes?

 

Hitmaker
January 20, 2022

Hello @Rudi , any hope for a near-future solution?
Been about a year  since the original post, followed by your assertion that the devs are ‘on it’ and I still can’t use google assistant to play anything on Deezer :-(

Roadie
January 20, 2022

Hi there @calicdu 

Can you try casting from your app directly to the Nest?

Have you tried restarting your network router after about 3 minutes?

 

Casting? I don't wanna cast. I have a simple car stereo. I connect my phone via aux cable. And then I say "Hey, Google. Play blablahblah on Deezer." I get an error most of the times. All I can make it play through Google Assistant is the Flow. This is why I switched to Spotify. + Spotify is being recognized by Google Maps as a multimedia app and I have a small overview of Spotify when I drive and use Google Maps. You are a bit behind usability vise. I'm sorry to say that. I would switch back to Deezer probably if you could fix Google Assistant integration. Google Maps integration is really cool too. Think about implementing it.

Jaime.Deezer
Community Manager
Community Manager
January 21, 2022

Hey @calicdu I am sorry to hear that you left Deezer.
Thanks for your honest feedback.I hope all the necessary fixes can be done in the short term.
I’ll make sure to pass the feedback to our developers and mention the integration suggestion.:nerd:

Guitar Hero
February 19, 2022

Same issue here, I'm using a LG W7 speaker with Google assistant, and when I ask it to play, for example My Flow, it says "sure, playing your flow on Deezer" and nothing happens. Same when I request a particular song. Works fine with Spotify. I can also cast to the speaker from the Deezer app on my phone but prefer the flexibility of voice commands. Any ideas? This is only a recent fault, within the past couple of weeks. I've restarted, uninstalled, rebooted etc and nothing changes.

Thanks

 

 

Guitar Hero
February 20, 2022

Now unable to cast Deezer from my phone to this speaker. 

Any comments as to what is being done about this latest security certificate issue from Deezer? I'm going to have to leave if not fixed.

Thanks

Rising Star
February 21, 2022

Now unable to cast Deezer from my phone to this speaker. 

Any comments as to what is being done about this latest security certificate issue from Deezer? I'm going to have to leave if not fixed.

Thanks

There is another thread about cast problems.

We have the same problems to cast from phone or tablet on speakers. Or to cast from Google assistant to speakers

Roadie
March 17, 2023

I am new to Deezer and have signed for a Premium account just to find it does not work well with Google Assistant on Android and it does not work on Android Auto. Sadly just found out this has been an issue for 2 years! I get the same “something went wrong” when testing it with Google Assistant on Android. Has anyone found any solution to this or is Deezer still unable to get it solved?

Roadie
April 29, 2023

my complaint is that when tell assistant to play <artist name> it will do that artist radio on deezer, and not play only that artist which I think is vastly prefferable.