Answered

Google assistant can't play albums or artist on Deezer

  • 19 December 2020
  • 20 replies
  • 579 views

Hi!

 

When I am asking to play something specific on Deezer, google says that something went wrong. I am on Android 11 and Oneplus 8 Pro.

 

icon

Best answer by Rustam Gimadiyev 11 January 2021, 18:21

View original

20 replies

Userlevel 7
Badge +6

Hi there. Simlar issue.

When I used Google Play Music I said “Ok Google. Play some music” and it started playing Google Music’s “Flow” aka “Feeling lucky”. I say the same Deezer Premium as my main source, it does nothing. Why, and how one may make it work? It was handy before, not anymore please?

Userlevel 7
Badge +7

We've reported the issue to our devs who have initially claimed this is being affected by Google @hpguru @Rustam Gimadiyev but don't worry, we'll keep pushing for an improvement!

Thank you for your feedback and apologies for the inconvenience :pray_tone2:

Thank you!

Userlevel 7
Badge +6

I installed Google again, and it is still an issue.

I have Assistant and assistant supported Sony headphones and earphones.

They are all crazy good, but nothing will play on Deezer.

Assistant only opens Deezer and no music happens.

  • “Ok Google, play my Flow on Deezer
  • “Ok Google, play My music on Deezer
  • “Ok Google, (Deezer Editor's Playlist) music on Deezer
  • ”Ok Google, play Hard Dance Quarantine on Deezer
  • “Ok Google, play Da Tweekaz on Deezer
  • Ok Google, play The Things You Hated by Refuzion on Deezer
  • “Ok Google, Hardstyle music on Deezer

I say that and nothing happens, it only opens Deezer?

Userlevel 7
Badge +7

We're working on improving this with Google, @hpguru thanks for reporting it!

Cant play deezer playlists on google home with assistant?

Userlevel 7
Badge +7

Already following this up with you on this topic here, @Shrimp:
 

 

Userlevel 1

When asking GH to play a specific artist, such as Vivaldi, GH answers me saying ‘OK I will play Antonio Vivaldi on Deezer’ which indicates it well understood the request, but then what it plays is not from Vivaldi (from the first or second track).

Userlevel 7
Badge +7

Thanks for reporting it @FrancisR I'll let the team know about this!

In any case, there's work being carried out on the integration to improve the performance of voice commands. Stay tuned :relaxed:

It’s been a while since I’ve reported this bug and nothing changes. It makes Deezer really inconvenient in a car.  Youtube music works perfectly.

I can make it play the Flow, stop and skip a song. If I want to play a certain song / artist / album via the Google Assistant, I get the “Requested content is not loading.” in the Deezer app. It used to work fine.

And yes, I did use the commands listed in similar threads.

Userlevel 7
Badge +7

Hi there @calicdu 

Can you try casting from your app directly to the Nest?

Have you tried restarting your network router after about 3 minutes?

 

Userlevel 1

Hello @Rudi , any hope for a near-future solution?
Been about a year  since the original post, followed by your assertion that the devs are ‘on it’ and I still can’t use google assistant to play anything on Deezer :-(

Hi there @calicdu 

Can you try casting from your app directly to the Nest?

Have you tried restarting your network router after about 3 minutes?

 

Casting? I don't wanna cast. I have a simple car stereo. I connect my phone via aux cable. And then I say "Hey, Google. Play blablahblah on Deezer." I get an error most of the times. All I can make it play through Google Assistant is the Flow. This is why I switched to Spotify. + Spotify is being recognized by Google Maps as a multimedia app and I have a small overview of Spotify when I drive and use Google Maps. You are a bit behind usability vise. I'm sorry to say that. I would switch back to Deezer probably if you could fix Google Assistant integration. Google Maps integration is really cool too. Think about implementing it.

Userlevel 7
Badge +7

Hey @calicdu I am sorry to hear that you left Deezer.
Thanks for your honest feedback.I hope all the necessary fixes can be done in the short term.
I’ll make sure to pass the feedback to our developers and mention the integration suggestion.:nerd:

Userlevel 1

Same issue here, I'm using a LG W7 speaker with Google assistant, and when I ask it to play, for example My Flow, it says "sure, playing your flow on Deezer" and nothing happens. Same when I request a particular song. Works fine with Spotify. I can also cast to the speaker from the Deezer app on my phone but prefer the flexibility of voice commands. Any ideas? This is only a recent fault, within the past couple of weeks. I've restarted, uninstalled, rebooted etc and nothing changes.

Thanks

 

 

Userlevel 1

Now unable to cast Deezer from my phone to this speaker. 

Any comments as to what is being done about this latest security certificate issue from Deezer? I'm going to have to leave if not fixed.

Thanks

Userlevel 3
Badge +1

Now unable to cast Deezer from my phone to this speaker. 

Any comments as to what is being done about this latest security certificate issue from Deezer? I'm going to have to leave if not fixed.

Thanks

There is another thread about cast problems.

We have the same problems to cast from phone or tablet on speakers. Or to cast from Google assistant to speakers

I am new to Deezer and have signed for a Premium account just to find it does not work well with Google Assistant on Android and it does not work on Android Auto. Sadly just found out this has been an issue for 2 years! I get the same “something went wrong” when testing it with Google Assistant on Android. Has anyone found any solution to this or is Deezer still unable to get it solved?

my complaint is that when tell assistant to play <artist name> it will do that artist radio on deezer, and not play only that artist which I think is vastly prefferable.  

Reply