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Google assistant can't play albums or artist on Deezer


Hi!

 

When I am asking to play something specific on Deezer, google says that something went wrong. I am on Android 11 and Oneplus 8 Pro.

 

Best answer by Rustam Gimadiyev

Thank you!

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21 replies

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  • Chart topper
  • 2597 replies
  • December 19, 2020

Hi there. Simlar issue.

When I used Google Play Music I said “Ok Google. Play some music” and it started playing Google Music’s “Flow” aka “Feeling lucky”. I say the same Deezer Premium as my main source, it does nothing. Why, and how one may make it work? It was handy before, not anymore please?


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • January 11, 2021

We've reported the issue to our devs who have initially claimed this is being affected by Google @hpguru @Rustam Gimadiyev but don't worry, we'll keep pushing for an improvement!

Thank you for your feedback and apologies for the inconvenience :pray_tone2:


Thank you!


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  • Chart topper
  • 2597 replies
  • February 17, 2021

I installed Google again, and it is still an issue.

I have Assistant and assistant supported Sony headphones and earphones.

They are all crazy good, but nothing will play on Deezer.

Assistant only opens Deezer and no music happens.

  • “Ok Google, play my Flow on Deezer
  • “Ok Google, play My music on Deezer
  • “Ok Google, (Deezer Editor's Playlist) music on Deezer
  • ”Ok Google, play Hard Dance Quarantine on Deezer
  • “Ok Google, play Da Tweekaz on Deezer
  • Ok Google, play The Things You Hated by Refuzion on Deezer
  • “Ok Google, Hardstyle music on Deezer

I say that and nothing happens, it only opens Deezer?


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • February 22, 2021

We're working on improving this with Google, @hpguru thanks for reporting it!


  • 5 replies
  • March 5, 2021

Cant play deezer playlists on google home with assistant?


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • March 20, 2021

  • Runaway Baby
  • 4 replies
  • March 22, 2021

When asking GH to play a specific artist, such as Vivaldi, GH answers me saying ‘OK I will play Antonio Vivaldi on Deezer’ which indicates it well understood the request, but then what it plays is not from Vivaldi (from the first or second track).


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • March 23, 2021

Thanks for reporting it @FrancisR I'll let the team know about this!

In any case, there's work being carried out on the integration to improve the performance of voice commands. Stay tuned :relaxed:


It’s been a while since I’ve reported this bug and nothing changes. It makes Deezer really inconvenient in a car.  Youtube music works perfectly.


  • Tiny Dancer
  • 2 replies
  • August 31, 2021

I can make it play the Flow, stop and skip a song. If I want to play a certain song / artist / album via the Google Assistant, I get the “Requested content is not loading.” in the Deezer app. It used to work fine.

And yes, I did use the commands listed in similar threads.


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • September 1, 2021

Hi there @calicdu 

Can you try casting from your app directly to the Nest?

Have you tried restarting your network router after about 3 minutes?

 


  • Runaway Baby
  • 7 replies
  • January 20, 2022

Hello @Rudi , any hope for a near-future solution?
Been about a year  since the original post, followed by your assertion that the devs are ‘on it’ and I still can’t use google assistant to play anything on Deezer :-(


  • Tiny Dancer
  • 2 replies
  • January 20, 2022
Rudi wrote:

Hi there @calicdu 

Can you try casting from your app directly to the Nest?

Have you tried restarting your network router after about 3 minutes?

 

Casting? I don't wanna cast. I have a simple car stereo. I connect my phone via aux cable. And then I say "Hey, Google. Play blablahblah on Deezer." I get an error most of the times. All I can make it play through Google Assistant is the Flow. This is why I switched to Spotify. + Spotify is being recognized by Google Maps as a multimedia app and I have a small overview of Spotify when I drive and use Google Maps. You are a bit behind usability vise. I'm sorry to say that. I would switch back to Deezer probably if you could fix Google Assistant integration. Google Maps integration is really cool too. Think about implementing it.


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5104 replies
  • January 21, 2022

Hey @calicdu I am sorry to hear that you left Deezer.
Thanks for your honest feedback.I hope all the necessary fixes can be done in the short term.
I’ll make sure to pass the feedback to our developers and mention the integration suggestion.:nerd:


Same issue here, I'm using a LG W7 speaker with Google assistant, and when I ask it to play, for example My Flow, it says "sure, playing your flow on Deezer" and nothing happens. Same when I request a particular song. Works fine with Spotify. I can also cast to the speaker from the Deezer app on my phone but prefer the flexibility of voice commands. Any ideas? This is only a recent fault, within the past couple of weeks. I've restarted, uninstalled, rebooted etc and nothing changes.

Thanks

 

 


Now unable to cast Deezer from my phone to this speaker. 

Any comments as to what is being done about this latest security certificate issue from Deezer? I'm going to have to leave if not fixed.

Thanks


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  • Tiny Dancer
  • 55 replies
  • February 21, 2022
Kevin.Rainey wrote:

Now unable to cast Deezer from my phone to this speaker. 

Any comments as to what is being done about this latest security certificate issue from Deezer? I'm going to have to leave if not fixed.

Thanks

There is another thread about cast problems.

We have the same problems to cast from phone or tablet on speakers. Or to cast from Google assistant to speakers


  • Tiny Dancer
  • 1 reply
  • March 17, 2023

I am new to Deezer and have signed for a Premium account just to find it does not work well with Google Assistant on Android and it does not work on Android Auto. Sadly just found out this has been an issue for 2 years! I get the same “something went wrong” when testing it with Google Assistant on Android. Has anyone found any solution to this or is Deezer still unable to get it solved?


my complaint is that when tell assistant to play <artist name> it will do that artist radio on deezer, and not play only that artist which I think is vastly prefferable.  


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  • Runaway Baby
  • 13 replies
  • September 3, 2024

Any update on this? I opened a ticket in DeezerSupport and they said this is working, but actually it is not. I cannot play any playlist, even if it is Downloaded.
If I ask for a specific Song then Deezer plays a different Song each time.

What a mess !


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