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Hitmaker
December 19, 2020
Answered

Google assistant can't play albums or artist on Deezer

  • December 19, 2020
  • 28 replies
  • 1000 views

Hi!

 

When I am asking to play something specific on Deezer, google says that something went wrong. I am on Android 11 and Oneplus 8 Pro.

 

Best answer by Rustam Gimadiyev

Thank you!

28 replies

Rising Star
September 3, 2024

Any update on this? I opened a ticket in DeezerSupport and they said this is working, but actually it is not. I cannot play any playlist, even if it is Downloaded.
If I ask for a specific Song then Deezer plays a different Song each time.

What a mess !

Roadie
March 24, 2025

I have the same problem. Up to 3.months ago Google assist on my Google Nest Audio was reacting fine, but now with ever command towards Deezer it returns A problem occured, retry when you are ready.

It works with YouTube Music but even then it drops the ball now and then.

This really sucks Google...fix it!!!!

Rising Star
March 24, 2025

@RoVo  I had many conversations with support and finally I jumped out to Spotify, this and other issues were never fixed. I think Deezer is a dead project.

Roadie
March 24, 2025

@manuel.na82 If I read the threat correctly it is a problem of Google Assistant so this can also occur with Spotify.

GropplerZorn
Superuser
Superuser
March 25, 2025

 

Deezer Legend
Rising Star
March 25, 2025

@manuel.na82 If I read the threat correctly it is a problem of Google Assistant so this can also occur with Spotify.

Nope, it works perfectly: https://support.google.com/googlenest/answer/7030379

Roadie
March 25, 2025

I have the same problem. Up to 3.months ago Google assist on my Google Nest Audio was reacting fine, but now with ever command towards Deezer it returns A problem occured, retry when you are ready.

I’m having this very issue. It started about 1 week ago. I didn’t actively change anything about my set up, but I can’t speak as to whether there was an automatic update somewhere. Has anyone heard of a solution?

Jaime.Deezer
Community Manager
Community Manager
March 26, 2025

Hi ​@Alyce ​@RoVo do you get the following error message "Sorry, an error has occurred. Try again when you are ready."?
If that is the case, it is related to a known issue and our devs already contacted Google in order to investigate.
Apologies for the inconvenience