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error message under downloaded music

  • May 1, 2022
  • 3 replies
  • 654 views
C
Hitmaker

I receive an error message "unable to load page" under downloaded music.  What can I do to resolve this issue. I logged off and cleared the cache in app and I still receive the same message. 

Best answer by Cinzia.Tronca

I found others who had the same issue and one suggestion was to Uninstall and reinstall. I did that however I  needed to re-download my music which wasn't too bad since all my music was in my Playlist. 

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    3 replies

    C
    Hitmaker
    • Cinzia.Tronca
    • Author
    • Hitmaker
    • Answer
    • May 1, 2022

    I found others who had the same issue and one suggestion was to Uninstall and reinstall. I did that however I  needed to re-download my music which wasn't too bad since all my music was in my Playlist. 

    Noam Asulin
    Superuser
    Forum|alt.badge.img+14
    • Noam Asulin
    • Bezi since 2017
    • May 2, 2022

    I found others who had the same issue and one suggestion was to Uninstall and reinstall. I did that however I  needed to re-download my music which wasn't too bad since all my music was in my Playlist. 

     

    Did it help ? 

    (He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
    1
    Roadie
    • 10RD01
    • Roadie
    • May 13, 2022

    I have the same issue an error message "unable to load page" under downloaded music. Did the uninstall and reinstall work to clear the error? 

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