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One Hit Wonder
June 29, 2018
Answered

Error Loading - Almost there, only a few seconds left

  • June 29, 2018
  • 44 replies
  • 8854 views
Hello! When i want to listen music it only shows this and it doesn't stop. Is there something wrong with my phone? Or is it something else?

Best answer by Anja
@Leopold Please delete the smart cache in the app settings and restart the app. If that doesn't help, please check if you have the same issue on wifi as well as mobile network. Might be a network issue.

44 replies

Roadie
March 28, 2021

Same problem, tried everything, after the latest update, it stopped loading songs, but I can still listen to content on the Shows Tab.
Phone: Samsung Galaxy Note 4
Android 6.0.1

Guitar Hero
March 28, 2021

Interesting @Sam876 could you please let us know the models? Old and new? With Android versions too?

@Beco nice to see you here too. Could you also let me know the phone model you have?

Android tv box, android 6.0

Same for me shows were working on deezer 6.2.23.93, music didn’t so I had to downgrade to deezer 6.2.22.1

 

Rudi
Ultimate Superstar
Ultimate Superstar
March 29, 2021

Hey @Infinitus will pass it on, thanks for letting us know!

@Beco here decided to downgrade his app, for a more stable release - we release a new version every couple of weeks so I wouldn't recommend it, although it's a valid option.

Roadie
December 5, 2021

Hi, if you are still facing this problem then you should clear your cache. If you clear your cache, then it will probably help you. By using this source, you will not face this problem anymore.

Guitar Hero
May 23, 2022

Unfortunately, I am experiencing the same problem, I have deleted the smart cache and done everything above but nothing has been successful. What should I do?

Roadie
May 25, 2022

Unfortunately i am experiencing this problem to, tried everything that the troubleshooter said, it helped for like a few hours but after that i got the same message, also when i cleared my cache the deezer widget disappeared from my phone.

I also noticed that this problem happend after i got the last security update on my samsung galaxy xcover 4s, running android 11 with the May security patch on it.

Roadie
June 11, 2022

I am having the exact same error also on a galaxy xcover 4s. Also tried everything possible

Roadie
June 11, 2022

I am having the exact same error also on a galaxy xcover 4s. Also tried everything possible

And I have android 11 Baseband G398FNXXSGCVE1 Kernel 4.4.177-21947640

Superschlumpf
Superuser
Deezer "Sonos Master" Legend
June 11, 2022

Unfortunately, I am experiencing the same problem, I have deleted the smart cache and done everything above but nothing has been successful. What should I do?

What kind of device and Android OS version do you use?

Deezer App version also is interesting. 

[he/him] Deezer is music, but Deezer and Sonos is party !
Roadie
August 12, 2022

I am a first time Deezer user and have had no luck what so ever getting a single song to play. Keeps stating loading almost there and nothing also have an android phone. Has there been a resolution to this problem?