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Downloaded music not available

  • March 19, 2025
  • 7 replies
  • 127 views

After downloading an album and going to Favourites > Downloaded Music, the screen is empty 

Best answer by Eric Gailly

I don’t know if it could be helpful, but download the most recent Deezer update:

8.0.34.5

 

That worked, thank you. I have to redownload some of the albums somehow but that's not too big an issue. 

7 replies

awesomemac
Superuser
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  • Superuser
  • March 19, 2025

Perhaps a question you might could expect:

Which Deezer release are you using?


  • Author
  • Hitmaker
  • March 20, 2025

Version 8.0.33.3


awesomemac
Superuser
Forum|alt.badge.img+6
  • Superuser
  • March 20, 2025

I don’t know if it could be helpful, but download the most recent Deezer update:

8.0.34.5


  • Author
  • Hitmaker
  • Answer
  • March 21, 2025

I don’t know if it could be helpful, but download the most recent Deezer update:

8.0.34.5

 

That worked, thank you. I have to redownload some of the albums somehow but that's not too big an issue. 


I don’t know if it could be helpful, but download the most recent Deezer update:

8.0.34.5

I’m using 8.0.45.3 . The whole playlist is marked as downloaded. But when I play it in offline mode, approximately 30-40% of tracks  fail to play due to offline mode, it says I should switch to online. And here I have two questions, WHY the sign of downloaded playlist is lying to me, and second, more important, is WHY it is so hard to make an option to play ONLY downloaded tracks in current playlist, because every time the next playing track is not downloaded correctly it creates an error, the music STOPS! That is terrible for me and makes cry really, I can not understand why this is still exists in one of the most popular music players in the world. 


  • Roadie
  • September 14, 2025

I don’t know if it could be helpful, but download the most recent Deezer update:

8.0.34.5

I’m using 8.0.45.3 . The whole playlist is marked as downloaded. But when I play it in offline mode, approximately 30-40% of tracks  fail to play due to offline mode, it says I should switch to online. And here I have two questions, WHY the sign of downloaded playlist is lying to me, and second, more important, is WHY it is so hard to make an option to play ONLY downloaded tracks in current playlist, because every time the next playing track is not downloaded correctly it creates an error, the music STOPS! That is terrible for me and makes cry really, I can not understand why this is still exists in one of the most popular music players in the world. 

Exactly the same thing is happening to me. Did you find any answers to it? I've tried putting it in Offline Mode and closing / restarting with it on and no difference.

I'll have to try a different platform if I cant find a fix and I really like Deezer apart from that!

I'm on Version 8.0.46.4


I don’t know if it could be helpful, but download the most recent Deezer update:

8.0.34.5

I’m using 8.0.45.3 . The whole playlist is marked as downloaded. But when I play it in offline mode, approximately 30-40% of tracks  fail to play due to offline mode, it says I should switch to online. And here I have two questions, WHY the sign of downloaded playlist is lying to me, and second, more important, is WHY it is so hard to make an option to play ONLY downloaded tracks in current playlist, because every time the next playing track is not downloaded correctly it creates an error, the music STOPS! That is terrible for me and makes cry really, I can not understand why this is still exists in one of the most popular music players in the world. 

Exactly the same thing is happening to me. Did you find any answers to it? I've tried putting it in Offline Mode and closing / restarting with it on and no difference.

I'll have to try a different platform if I cant find a fix and I really like Deezer apart from that!

I'm on Version 8.0.46.4

No, I just admitted the pain in offline usage. Happy to me I don’t really use this mode, so it’s not such stressful. The real problem was that after all described above in my previous message the Deezer app became extremely slow, and I needed about 20 seconds to wait for selected track began to play. And still it was played with wrong thumbnail and track name, but its timeline somehow worked correctly. It made me really crazy, so I reinstalled the app and it helped. Maybe it will help also with downloaded tracks, but I don’t want to check, because it can ruin the app again)))