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Dezeer closes on its own


When playing Dezeer the apps shuts down on its own mid song. My fiances app does the same thing? Why? It's frustrating.  Please fix this glitch. Using a Samsung S21. 

Best answer by treadwood

Natashamaio wrote:

When playing Dezeer the apps shuts down on its own mid song. My fiances app does the same thing? Why? It's frustrating.  Please fix this glitch. Using a Samsung S21. 

How lucky you are, to have a fiance hahaha…
Kindly try to reinstall the app, or it should be any potential app that is closing your app. I had the same problem but after reinstalling the app it fixes the crash. 

What kind of songs is your enjoying nowadays? I have to choose the best birthday party songs for my daughter which I will sing on the occasion, also, during decorating my balloons for the party. 😃

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7 replies

Yula
Moderator
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  • Moderator
  • 3225 replies
  • March 2, 2023

Hello @Natashamaio

can you reinstall the app on both devices? 

Do you get an error message when the app crashes? 

Can you please send a screenshot? 

Thanks


Mine does the same!!! Getting so annoying now - perfect opportunity to change to Spotify 


  • Tiny Dancer
  • 1 reply
  • Answer
  • March 3, 2023
Natashamaio wrote:

When playing Dezeer the apps shuts down on its own mid song. My fiances app does the same thing? Why? It's frustrating.  Please fix this glitch. Using a Samsung S21. 

How lucky you are, to have a fiance hahaha…
Kindly try to reinstall the app, or it should be any potential app that is closing your app. I had the same problem but after reinstalling the app it fixes the crash. 

What kind of songs is your enjoying nowadays? I have to choose the best birthday party songs for my daughter which I will sing on the occasion, also, during decorating my balloons for the party. 😃


Johnathan.Deezer
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@treadwood thank you for the update! 😊

Can you try to reinstall the app @Mark Loggenberg? It should solve it as well. 🙂


  • Tiny Dancer
  • 1 reply
  • March 23, 2023

Hello. Same problem. It is very annoying. I pay 11,- eur/month. Is it normal by service provider?


Yula
Moderator
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  • Moderator
  • 3225 replies
  • March 29, 2023

Hello @Vahur.Kivi have you reinstalled the app? Other users were able to solve the issue doing that! 


  • Author
  • Runaway Baby
  • 2 replies
  • April 20, 2023

I have deleted and reinstalled the app and the random shut downs still happen. There is nothing to screenshot, no warning or notice. The app just closes mid song and you have to open the app like it was never playing. Can this bug please be fixed. Actually using Samsung S22 (not 21 as previously mentioned).