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One Hit Wonder
May 19, 2019 8:33 AM UTC
Answered

Deezer premium wont play anything at all!

Deezer worked fine yesterday. This morning nothing will play, not even downloaded tracks. Every time i press shuffle play ( play has also disappeard) i get an advert to upgrade to a family subscription. Please help me fix this.
    awesomemac
    Superuser
    Oct 3, 2023 10:37 AM UTC

    Now I have disinstalled and re-installed Deezer on my phone, and it works again…

    But it's not normal.

    Regards

    I agree, but I’m glad that it works now. Sometimes reinstalling an app can help.

    18 replies

    awesomemac
    Superuser
    Superuser
    Oct 3, 2023 10:37 AM UTC

    Now I have disinstalled and re-installed Deezer on my phone, and it works again…

    But it's not normal.

    Regards

    I agree, but I’m glad that it works now. Sometimes reinstalling an app can help.

    Roadie
    Nov 2, 2024 4:40 PM UTC

    Re installation worked beautifully for me on Note 20 ultra. Simple fix.

    One Hit Wonder
    Nov 13, 2024 12:44 PM UTC

    Nemműködik a yamaha rádiomon.  Be se enged lépni. 

    Mi a baj?

    One Hit Wonder
    Nov 13, 2024 12:46 PM UTC

    Telepitett deezer aplikácio van a yamaha R-n602  es radiomon.  Meg se nyekken. 

    A spotifi, amirenemvagyok előfizetve, teljessen jol működik.  

    Váltani kéne?

    Guitar Hero
    Sep 2, 2026 4:27 PM UTC

    I already disenstalled my account.i am not going to do it again. No customer service no one to talk to. I'm able to dump deezer and go somewhere else.

    Jaime.Deezer
    Community Manager
    Community Manager
    Sep 4, 2026 10:46 AM UTC

    ​@John byner could you please provide more information, describe the problem and share any screenshot in case of error messages.
    Thanks 

    Guitar Hero
    Sep 5, 2026 6:56 PM UTC

    So I'm just supposed to delete my entire music library and start over thousands of songs is that right

    Jaime.Deezer
    Community Manager
    Community Manager
    Sep 6, 2026 11:16 AM UTC

    Reinstall might be the best option, however, If you describe the issue and let me know if you get any error message would be helpful. 
    Thanks