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One Hit Wonder
March 19, 2018
Answered

Deezer player widget disappeared (android)?

  • March 19, 2018
  • 24 replies
  • 2816 views
Hi,
widget on android phone worked fine till I connected with android TV to stream some music. Together with that widget just disappeared from phone screen. I've tried to add it aganin but now I see only 2 available widgets: Playlists and Flow. Where is player widget??
Lock screen widget works fine.

Thanks.

Edit:
I reset my phone and widget was back. I added it to phone screen, started streaming to TV and widget disappeared in the same moment.
Any idea?
    Best answer by Carlos.Conde.Carvalhal
    Change you notification settings in order to allow deezer to be shown.

    24 replies

    Guitar Hero
    February 5, 2022

    After streaming to Chromecast, the player widget disappers on my up to date Pixel 6. Same problem still present. I have to reinstall it. Each time. Last time the player widget wasn't available to install. Had to restart my phone. Still no fix after 2 years?

     

     

    Guitar Hero
    February 5, 2022

    I'm having the same issue on my Pixel 6 with up to date. As soon as i cast, the player widget disapear. Help!

     

    Reinstalled app... Restarted phone to no avail

    Roadie
    August 24, 2022

    Hi Deezer widget has just disappeared from my home screen after casting to Google home device for first time. I've been connecting via Bluetooth and using it fine since getting my phone a week ago. Using a Pixel 6. I can see previous issues reported here are quite old any help or advice please?

    Tried uninstall/install and turning off and on again

    Smthng
    Roadie
    Roadie
    August 27, 2022

    I have the same issue on my Mi 9

    And I’ve been experiencing it for 2+ years now (tried 4+ reinstalls)

    After chromecasting to TV - the widget dissapears, reappears after phone restart
    I usually manually re-add it to my homescreen after casting
    I also have the “Start Flow” widget (1x1 button) - it doesn’t have issues after chromecasting

    Roadie
    December 16, 2022

    This is issue still persists 4 years after being reported. Can you please fix it?

    One Hit Wonder
    July 21, 2023

    Hello! Why do I have to replace a Deezer widget on my home screen in android 13 every time I start your app? It just refuses to refresh! Correct it ASAP!

    Leonídia.Deezer
    Community Manager
    Community Manager
    July 25, 2023

    Hi @Dmytro Grebinyk apologies for that UX. Indeed we have a couple of reports mentioning the issue on the widgets.

    We also could replicate same on our side, so we already moved this to an incident.

    I will send you an email that will be linked to that incident so as soon as there are news, you will get it on your email.

    squirrelchew
    Rising Star
    Rising Star
    September 11, 2023

    Any progress on this?  Pixel 7 Pro with the latest software, the widget disappears if I cast, and the notification in the pull-down drawer also tends to stop existing if I’ve been casting for an extended period.

    Leonídia.Deezer
    Community Manager
    Community Manager
    September 12, 2023

    Hi @squirrelchew, we appreciate your patience and understanding regarding the widget issue.
    Unfortunately, we don't have any updates at the moment on when this problem will be resolved.
    Our development team is actively working on it, but these issues can sometimes take time to address properly.
    We apologize for any inconvenience this may be causing.

     

    Roadie
    February 25, 2025

    Hi @squirrelchew, we appreciate your patience and understanding regarding the widget issue.
    Unfortunately, we don't have any updates at the moment on when this problem will be resolved.
    Our development team is actively working on it, but these issues can sometimes take time to address properly.
    We apologize for any inconvenience this may be causing.

     

    @Leonídia.Deezer 

    This is a lie. There is no way that this has been a problem for over 4 years if your development team is “actively working on it.” I have never had this disappearing widget issue with any other audio or video apps, and I cast with them all.