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One Hit Wonder
Felix Wagner
One Hit Wonder
October 2, 2020
Answered

Deezer playback stops randomly when connected via Bluetooth

  • October 2, 2020
  • 24 replies
  • 2104 views

Deezer playback stops randomly within songs or audio books when either connected via Bluetooth to a car or headphones. It does not happen on the direct playback via phone speakers (never).

Sometimes it automatically returns after a while also when not unlocking the phone.

It seems to continue playing after you unlock the phone and return to the app.

Also the controls on the lock screen and on the car or headphone seem not to help (pausing or jump to the next song)

It seems to be buggy for a few weeks now and I assume it came with an deezer update. 

I am using a Samsung s20+.

 

Hope you can help me getting back deezer to the quality level I was used to.

 

Thanks.

 

Felix

Best answer by Yula

Hey @Patroklai , could you please change the battery settings for the Deezer App from optimized to unrestricted ? 

Let us know if you notice any improvements!!

24 replies

Show previous replies
Guitar Hero
Patroklai
Guitar Hero
June 7, 2023

Done. It was a little strange to find.

Settings > audio > Audio output > Deezer connect

 

Then I got a pop-up asking me to "stop battery optimization" hit yes/Ok.

 

I'll update this thread with my results. 

    Guitar Hero
    Patroklai
    Guitar Hero
    June 12, 2023

    The steps above seem to have resolved the problem. 

     

    Thank you very much for the assist. Might need a to be set as a default setting on future version releases so to avoid any issues in the future. 

    Roadie
    Popcown
    Roadie
    December 27, 2024

    Doesn’t work for me. To be specific, can't find this exact setting. I am on android 15, it just updated to that but I am having this problem for awhile now. I don't want to go back to Spotify, but this is so annoying that I don't feel I have a choice. Any other suggestions?

    Roadie
    TragicPhilosophy
    Roadie
    August 31, 2026

    I changed the battery setting, and still cannot use Bluetooth to listen to music on deezer, not in my car, not on my kliptch stereo, nor on my jbl speaker in the shower. Has been like this all summer. 

    Note that I have no issues with other apps like prime video or YouTube, so its not an outside of the app problem. I'm using a Samsung s22 android. Deezer only works in my car if I hardwire. Even then there have been issues with the android auto interface that started at the same time as the Bluetooth issues.

    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement