Deezer connect on Android app crashes Chrome browser tab

Forum|Forum|3 years ago
February 19, 2023
30 replies
323 views

Hi all, I’ve got the app installed on my Samsung S20. When use the deezer connect option so I can use it to control either the browser tab in chrome, or the desktop app (both not open the same time), on my computer, it connects, but the screen flickers on the phone as it looks its trying to do some task over and over and at the same time crashing the browser tap or app. Unable to play a single thing.

The error in the browser tap or the installed deezer app on the computer basically says “an error occurred, please try again later”. Have not been able to get this working. Any ideas?

Computer runs Windows 11 64 bit and the browser is Chrome which is up to date. Desktop app I guess is the latest. It seems to update itself from time to time when I launch it. Any ideas to get this fixed is welcome.

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Best answer by Johnathan.Deezer

Hi @soakes, @tino.l and @Duality.

Our developers team just sent to me now, the new Deezer version 7.0.23 Android is available in the stores since today - could you please see if updating to this version solves the issue?🤔

Show previous replies

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tino.lAuthor

Rising Star

Hmm how does one sign up for beta versions? Maybe I’ll give that a go! :)

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tino.lAuthor

Rising Star

Hmm how does one sign up for beta versions? Maybe I’ll give that a go! :)

Wait I think I just found it - the joining beta.

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tino.lAuthor

Rising Star

Hmm how does one sign up for beta versions? Maybe I’ll give that a go! :)

And no go after enrolling for beta apps - even after rebooting the phone and going back in. So no idea. Maybe its not available in Canada? No idea.

soakes

Rising Star

It sounds weird. I am in Australia and I see no reason why Canada would be any different. I don’t know how the Google store works. All I know is I went there and updated and now I have version 7.0.24.1

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tino.lAuthor

Rising Star

Hah I just checked now, and the app store finally shows me 7.0.24.1

I wonder if it just takes time to populate or maybe they release according to time zones.

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tino.lAuthor

Rising Star

Perfect @tino.l ! With the new Deezer Android version 7.0.23 should work smoothly again. 👌🏽😊

New version 7.0.24.1 fixed it! Yay. I’m happy.

Now waiting for Deezer to give the app ‘exclusive mode’ to get true bit-perfect audio to get the most out of the uncompressed audio :)

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tino.lAuthor

Rising Star

Now the only thing with the app that is not working is favorites. If I go to favorites, it shows I’ve got 13 favorite tracks, but if I click into it, its blank. However albums section works so something up with favorites. Still its a great start as the app actually controls the computer now :)