Deezer App won't work with Samsung Smart Hub

Forum|Forum|8 years ago
August 24, 2018
34 replies
2797 views

Hi there,

I have a Samsung Smart UHD LED TV UA75JU6400. I downloaded the Deezer app through Samsung Smart Hub and it comes up with "Deezer server is not responding. Please try again later. Press exit to exit the application"

I downloaded it yesterday and tried again today but no dice. Internet connection is working fine.
It doesn't even go to a login page. This is the first image that comes up when I click on the Deezer app.

Is there anything additional that I should be doing? Would appreciate some help.

Many thanks

John

Samsung

Best answer by Rudi

Hey guys,

Just to update you, we're looking into this issue at the moment. For more updates, also keep an eye on this topic here. Thank you all very much for your patience!

PS: this issue isn't solved, my reply has been marked as best answer in order to update all users in the topic.

Show previous replies

L

Luce05

Guitar Hero

Samsung ua55ju6600

Jaime.Deezer

Community Manager

Can you also provide a screenshot with the error message. As more info I can provide to our developers the better.
Thanks for you help and patience :nerd: