Deezer Android app wont load

Forum|Forum|2 years ago
February 20, 2024
12 replies
313 views

Hello. Deezer won't load.

(Note: I am out of my country for months, I don't want to change country on Deezer as I am going back next week)

Best answer by strerd

That seems to have fixed it. Thanks.

@strerd our devs have identified and fixed the problem and will release a Beta update.
Apologies for the inconvenience

Noam Asulin

Bezi since 2017

What do you mean by not loading ?

Do you get any error message ?

More details are needed .

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !

N

NDAAuthor

One Hit Wonder

Like this, forever

Nina Nebo

Superuser

Hi @NDA !

Did you try turning your phone off and on again .

Also you can try logging out and logging back in to your account maybe this can help .

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

N

NehemiahAsa

Roadie

Hello. Deezer won't load.

(Note: I am out of my country for months, I don't want to change country on Deezer as I am going back next week). Furthermore, romanticism celebrated individualism, emotions, and the imagination as sources of creativity and inspiration. Romantic writers sought to evoke powerful emotions and explore the depths of human experience.

If restarting the app doesn't work, try clearing the app's cache. This can help resolve any temporary data or cache-related issues that may be causing Deezer to not load properly. You can usually clear the app's cache in the settings or storage section of your device's settings.

A

admaga62630

Roadie

Hello,

I have the same problem since 2 weeks now. Like nda the app doesn't work properly, i can't navigate on each menu it's still not loading. Only the played musics still works. Sometimes while the day the app works for 5 min so i can switch music. But often the problem come back and without error code.

I tried to restart my phone, change network wifi/4g, log out, empty cache or reinstall app. But the problem still here.

I've got any update for deezer or android.

Leonídia.Deezer

Community Manager

Hi @NDA @NehemiahAsa @admaga62630, thank you for reaching out, and thank you to @Noam Asulin and @Nina Nebo for your help.

We are aware of this issue, and our developers have already worked on a fix for it. Please access your account to see if everything is working as expected.

We apologize for any inconvenience you may have experienced.

S