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Deezer used to be decent, but now it spends more time loading than actually playing music.

When I use the search bar, the red circle just spins endlessly.

When I click on a song, the song does not even play, I have to click on it multiple times and hope it works. Still, I have to wait a few minutes for the song to load.

Even my offline music often requires me to connect to the internet to play, so what's the point of offline music?

The app has just become overwhelmingly slow and all my music is on here so it's rather annoying. I also know it's not my Wi-Fi as all my other apps work done and load efficiently. It's just deezer and it has been like this. 

How do I fix?

Hello @Jerome.Williams. 

Please, 

  1. Restart the app (kill the app and remove it from the notification bar)
  2. Try another network (4G or Wifi)
  3. Restart your phone
  4. Delete all the cache & data from the app (Data and storage, and then “Clear all”), then restart the app
  5. Un-install the app and re-install the app

Re download your offline music. 

 

Let me know how it goes! 

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