A network error has occurred while checking the subscription

Forum|Forum|4 years ago
April 21, 2022
18 replies
357 views

I am with Deezer premium, i cant play any song, nothing is working.

Please help

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Best answer by Yula

Hello everyone, can you please reinstall the app from the Play Store?

https://play.google.com/store/apps/details?id=deezer.android.app

Please let us know if it solved the issue!

Jaime.Deezer

Community Manager

He @Waldo Swart could you please provide more information? Do you get any error message?
Have you tried to reinstall the Deezer app and login again?
Thanks

M

meja

Roadie

The same for me, A network error has occurred while checking the subscription

G

Guilherme Izidoro Gomes

Roadie

Estou com o Deezer premium, não consigo tocar nenhuma música também.

A

Alsound

Roadie

Same here

YulaAnswer

Deezer Staff

Hello everyone, can you please reinstall the app from the Play Store?

https://play.google.com/store/apps/details?id=deezer.android.app

Please let us know if it solved the issue!

(She/her) add your pronouns to your signature!

T

Tammy.Whitson

Roadie

Followed instructions and now everything has been wiped. Also asking for payment to set up again though I'm paid up and have been a customer for some time.

R