I can't listen offline because it says that my device is connected to 0 devices and I'm the only one connected on that account. I have an Android phone. What solution is there?
Best answer by Noam Asulin
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Userlevel 7
+14
- Bezi since 2017
- 2349 replies
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1 May 2024
- Answer
Hi
What about online music ?
Start by navigating to www.deezer.com and go to your profile image .
Choose Account settings > My connected devices
Check which devices are listed there . If you see any unrecognizable devices click on Unlink this device
You can also unlink all the devices , even if one of them is yours . Then you can try to login from your android phone again and see if you can listen to music .
As a security measure I would also suggesting to reset your password by going to https://www.deezer.com/password/reset
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