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About my Deezer

Need some help?

2563 Topics

T
Tiny Dancer
Talia16Tiny Dancer
posted in Your account, favorites and playlists

glitch

I am playing music from one my playlist, but it keeps switching to songs on my favorites. I have restarted the app multiple times, log in and out, and clear my smart cache the problem still persists. 

1
Leonídia.Deezer
Community Manager
1 month ago
W
Runaway Baby
walter.mashiloaneRunaway Baby
asked in Subscription and payments

arrangement

Can I please my downloads for atleast 5 day then make payment as im owing 

1
Yula
Moderator
1 year ago
M
Runaway Baby
Mila RijkhoffRunaway Baby
asked in Your account, favorites and playlists

error song

The song stops playing and displays error message around the 00:50 mark. 

1
Johnathan.Deezer
1 year ago
T
Runaway Baby
Tkraft8545Runaway Baby
posted in Your account, favorites and playlists

Deezer created playlists

Deezer should update their playlists more often at least once a week would be nice. When I go into the Christian genre they are all not updated for 11 months and the new albums on there are old. I sent a message to Deezer but never got it to work even after they replied.  Just a thought.

1
Jaime.
Community Manager
9 months ago
S
Tiny Dancer
Sarah GonçalvesTiny Dancer
asked in Features & Feedback

botao playlist

Gostaria que o botão da minha playlist estivesse na tela inicial sem precisar ficar entrando em muitos menus . Quero uma tecla rápida 

1
Yula
Moderator
1 year ago
mips
Runaway Baby
mipsRunaway Baby
asked in Your account, favorites and playlists

Bad album assign

 Hello, I noticed that my album was assigned to a different artist (name coincidence). I only have one online album for now: THE UNWANTED CREATOR OF LONE WORLDS. My artist name: MIPS, it turns out it's already been used by someone. Is it possible to separate these profiles, you can do e.g. MIPS_PL for me if needed.https://deezer.page.link/1d5zSLuxG4hNqySu8

1
Yula
Moderator
10 months ago
B
Runaway Baby
bladespiritRunaway Baby
posted in Features & Feedback

recently played

previous track button should always rely on “PREVIOUSLY PLAYED” and not “CURRENT PLAYLIST”

0
B
Runaway Baby
1 year ago
S
Tiny Dancer
So2Tiny Dancer
posted in Features & Feedback

Song suggestion

Why songs from artists whom I disallowed to sneak into my suggestion keep popping up? 

1
Leonídia.Deezer
Community Manager
10 months ago
E
Tiny Dancer
Elizabeth LafuenteTiny Dancer
posted in Your account, favorites and playlists

subscription

I am paying 5.99 a month when does it end and start paying 11.99 a month?

1
Johnathan.Deezer
1 year ago
K
Runaway Baby
Karina GamanRunaway Baby
posted in Your account, favorites and playlists

Problem

Dobrý deň.  Nejdu mi načítať ikony, flow, top február, podcasty atď. Aplikácia Deezer sluzi len na jednej ikone obľúbené hudby nič viac. Žiadam o jej opravu. Nie je to pripojením, sieťou, WiFi, mam výborne pokrytie. Ďakujem 

1
Leonídia.Deezer
Community Manager
1 month ago
D
Tiny Dancer
Danielle LogueTiny Dancer
posted in Subscription and payments

payment

You have been charging my twice each month for my Deezer 

1
A
8 months ago
B
Tiny Dancer
biancomassimoTiny Dancer
asked in Subscription and payments

payment and account

I paid 9,99€ but i have deezer free !

1
Yula
Moderator
11 months ago
M
Runaway Baby
MancusoRunaway Baby
posted in Features & Feedback

Randomize display order for artists and album view

I am often browsing my favorite albums and artists to figure out what I want to hear. So, it would be nice to select a random order as a sorting option.   

1
Yula
Moderator
1 year ago
L
Tiny Dancer
Laura RamirezTiny Dancer
posted in Features & Feedback

artist accreditation

Hello Deezer: Please check the profile of BTS JIN. One of his songs, Yours is credited to another artist named Jin. And his top tracks list does not have all his songs from discography. Please revise and update BTS JIN profile Thank you

1
Leonídia.Deezer
Community Manager
7 months ago
S
Tiny Dancer
SjelBomjaTiny Dancer
posted in Features & Feedback

Слушать затем.

Не нашел у вас кнопку обращения в поддержку.У время от времени меня не работает функция слушать затем на альбомы. Добавляет альбом, который слушаю сейчас, а не новый, который хотелПосле этого скриншота перезашел в приложение и вышло добавить, но это не нормально. Я не должен перезаходить в приложение, чтобы оно работало. Fix it, please!

1
Leonídia.Deezer
Community Manager
9 months ago
C
Tiny Dancer
Celio Eduardo C de SouzaTiny Dancer
posted in Subscription and payments

Pagamento Não Confirmado

Paguei pelo Mercado Pago Cartão no dia 12/11/2023 e não foi reconhecido por vocês o pagamento e suspenderam minha conta

1
Leonídia.Deezer
Community Manager
5 months ago
I
Tiny Dancer
inamxakeka395Tiny Dancer
posted in Subscription and payments

ap authorisation

Hi im having a problem with ap authorisation how can it be fixed? 

1
Jaime.
Community Manager
1 year ago
J
Runaway Baby
JSnKRunaway Baby
posted in Features & Feedback

Inore specific language song auto playlist on Deezer

Ignore specific language song auto playlist on Deezer

1
Yula
Moderator
1 year ago
J
Tiny Dancer
J. BarreiroTiny Dancer
asked in Your account, favorites and playlists

Billy Rankin

No encuentro a este artista en la plataforma porque?

1
Nina Nebo
Deezer Legend
5 months ago
F
Tiny Dancer
FNEOQWNTiny Dancer
posted in Features & Feedback

[Feedback] Please preserve Discovery filters

I prefer to sort albums on an artist by Release Date. I do this within the Discover header. But annoyingly, when I click into an album and return, my filter gets reset back to “Type”. This is annoying. Plus, if there are many albums that exist for a given artist, I have to scroll down and wait for everything to lazyload again. Please fix this. Version 5.30.400 (5.30.400.146)MacOS 13.1 (22C65)

0
F
Tiny Dancer
1 year ago
L
Runaway Baby
Luis SérgioRunaway Baby
posted in Features & Feedback

bug de qualidade do player que some

Eu ultimamente venho sofrendo problemas com o aplicativo do Deezer depois dessas atualizações que o player tem hora que não mostra a qualidade sonora que está reproduzindo no canto da capa do álbum ou música lá uma vez ou outra aparece ou seja está bugado. 

1
Leonídia.Deezer
Community Manager
5 months ago
D
Tiny Dancer
didsyamTiny Dancer
asked in Your account, favorites and playlists

need information

Hello, i don't find where can i know how many times I listened my first artist of the year which is billie eilish

1
Yula
Moderator
1 year ago
P
Tiny Dancer
PUBGTiny Dancer
posted in Subscription and payments

change coutry

Hi, I changed country and haven’t new content music. thanks!Vadim

1
Yula
Moderator
1 year ago
Y
Tiny Dancer
Yuri CostaTiny Dancer
posted in Subscription and payments

premium

I already pay for deezer premium days ago and still simple onecau you guys check it out for me please?

1
Jaime.
Community Manager
1 year ago
D
Runaway Baby
David SousaRunaway Baby
asked in Features & Feedback

Letras

As letras de muitas musicas que ouço contem erros. Coloco-me à disposição caso queiram me contratar para resolver

1
Yula
Moderator
1 year ago
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