Dobrý deň.
Nejdu mi načítať ikony, flow, top február, podcasty atď. Aplikácia Deezer sluzi len na jednej ikone obľúbené hudby nič viac. Žiadam o jej opravu. Nie je to pripojením, sieťou, WiFi, mam výborne pokrytie.
Ďakujem
Userlevel 7
+5
Hi
To address your issue, please follow the steps below:
- Restart the Deezer app (close the app entirely and then reopen it).
- Clear the app cache. To do this, navigate to Settings > Apps > Deezer > Storage > Clear Cache. This action will remove any temporary files that may be causing the error.
- Update the Deezer app to ensure you have the latest version installed on your device.
- Restart your device by powering it off completely and then turning it back on after a few seconds.
If the problem persists after trying these steps, please provide the following information:
- Have you attempted to log out and log back in using your email address?
- What is the brand and model of the device experiencing the issue?
- Which operating system version (Android, iOS, Windows, or Mac) is installed on your device?
- If using the Deezer app, what is the current version installed on your device?
- If accessing Deezer through a web browser, please specify the browser (Chrome, Firefox, Safari, or Microsoft Edge) and its latest version installed.
Additionally, please send a video demonstrating the procedures you have performed and a screenshot of the Deezer app with the "Data and storage" option visible.
Thank you for your help.
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