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One Hit Wonder
katrina.fortunes
One Hit Wonder
July 11, 2023
Answered

Why your premium is doesn’t work???

  • July 11, 2023
  • 2 replies
  • 61 views

Why you take money and premium doesn’t work???? I changed already 3 accounts because of this problem and just lose money and playlist there!!!!!!!!

    Best answer by Nina Nebo

    Hi @katrina.fortunes !

    Maybe link below can help you ⬇

     

    2 replies

    Nina Nebo
    Superuser
    Nina NeboAnswer
    Superuser
    July 12, 2023

    Hi @katrina.fortunes !

    Maybe link below can help you ⬇

     

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
      Leonídia.Deezer
      Community Manager
      Leonídia.Deezer
      Community Manager
      July 13, 2023

      Hi @katrina.fortunes  , I'm sorry to hear that you are having this issue.
      I checked your Deezer account and it's on a free plan with no music played so far.
      It is possible that you have more than one Deezer account.
      To clarify your situation, please contact our support team here and provide them an invoice of your most recent payment.

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