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Answered

Why your premium is doesn’t work???

  • 11 July 2023
  • 2 replies
  • 33 views

Why you take money and premium doesn’t work???? I changed already 3 accounts because of this problem and just lose money and playlist there!!!!!!!!

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Best answer by Nina Nebo 12 July 2023, 12:59

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Userlevel 7
Badge +12

Hi @katrina.fortunes !

Maybe link below can help you ⬇

 

Userlevel 7
Badge +5

Hi @katrina.fortunes  , I'm sorry to hear that you are having this issue.
I checked your Deezer account and it's on a free plan with no music played so far.
It is possible that you have more than one Deezer account.
To clarify your situation, please contact our support team here and provide them an invoice of your most recent payment.

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