When I try to login my Deezer app account it says that there is an error. Can you please fix it? My music is my happy place. Thanks in advance!
Best answer by Zayn-T
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Userlevel 6
- Deezer Legend
- 152 replies
-
15 July 2022
- Answer
Hi
It seems to be working again for me now. Is yours ok now? If not shut down the app and reopen please. Music is my happy place too.
A
Hey
At this time the issue is mainly on mobile IOS/Android.
User having error message saying “you are not connected to internet”.
User have been unlogged and not able to log-in.
Website is working better but some pages may not respond correctly sometimes. Deezer is still investigating and trying to fix it.
Userlevel 1
Thank you dee_Dirk for your response! 😊
Good to know that they are trying to fix it!
Hope they will find the issue quickly 😋
Userlevel 1
Yeay mine is working again too Zayn-T 🥳🥳 thank you for the tips
Userlevel 7
+7
Please do not hesitate to reach out if your should encounter recurring issues.
Thank you for your patience :)
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