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One Hit Wonder
Danseres
One Hit Wonder
July 15, 2022
Answered

why isn’t my deezer app working?

  • July 15, 2022
  • 6 replies
  • 147 views

When I try to login my Deezer app account it says that there is an error. Can you please fix it? My music is my happy place. Thanks in advance! 

      Best answer by Zayn-T

      Hi @Danseres 

      It seems to be working again for me now. Is yours ok now? If not shut down the app and reopen please. Music is my happy place too. 

      6 replies

      Zayn-T
      Rockstar
      Zayn-TAnswer
      Rockstar
      July 15, 2022

      Hi @Danseres 

      It seems to be working again for me now. Is yours ok now? If not shut down the app and reopen please. Music is my happy place too. 

      He/him. EDM, Dance, Hardstyle, techno & trance fan using iPhone 14pm, Mac M2 & Apple TV .
        Anonymous
        July 15, 2022

        Hey @Danseres 

        At this time the issue is mainly on mobile IOS/Android.

        User having error message saying “you are not connected to internet”.

        User have been unlogged and not able to log-in.

        Website is working better but some pages may not respond correctly sometimes. Deezer is still investigating and trying to fix it.

          One Hit Wonder
          DanseresAuthor
          One Hit Wonder
          July 15, 2022

          Thank you dee_Dirk for your response! 😊
          Good to know that they are trying to fix it! 
          Hope they will find the issue quickly 😋

            One Hit Wonder
            DanseresAuthor
            One Hit Wonder
            July 15, 2022

            Yeay mine is working again too Zayn-T 🥳🥳 thank you for the tips

             

              Zayn-T
              Rockstar
              Zayn-T
              Rockstar
              July 15, 2022

              That’s great @Danseres enjoy your music… 😃

               

              He/him. EDM, Dance, Hardstyle, techno & trance fan using iPhone 14pm, Mac M2 & Apple TV .
                Jaime.Deezer
                Community Manager
                Jaime.Deezer
                Community Manager
                July 15, 2022

                @Danseres  the service is up again and can be used but we are monitoring the situation.
                Please do not hesitate to reach out if your should encounter recurring issues.

                Thank you for your patience :)

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