Why is search so bad? The pictures are self-explanatory.

Deezer employees are definitely very talented when it comes to upsetting their customers.

But let me tell you this, no matter how often you share your frustrations, report bugs, or post ideas, they don't care. Deezer really doesn't care, because they don't appreciate their customers. 

The only way that we as customers can hurt Deezer, and force them to work, is with our wallet. I just recently cancelled my HiFi subscription (way too late) after reporting a major bug which they created in the first place, and which is extremely bothering me.

So after being extremely patient with them, and contacting them on every platform and letting them know about the bug, I finally decided to quit until it gets fixed, because it makes Deezer unusable for me.

If you really want to show them how dissatisfied you are just cancel your subscription. Otherwise you will keep paying them even if they don't deserve it.

It looks like they are understaffed. That could be for a lot of reasons. Generally, we see a tendency to gravitate to a two giant system. Maybe Deezer is bait for a giant. It wouldn't make sense for them to add too much value if that's the case. So, for me the choice is this or Tidal for now. We will see whether or not Spotify sees value in Hi-fi and if so, who they will lunch on.

They are understaffed. They probably have not enough subscription fees to allow more staff.

The fact that they also need to pay taxes and musicians, they are in real trouble.

The only benefit of Deezer Hi Fi. Tidal has it pricier, now Qobuz too cheap. Also Spotify announced arriving with Hi Fi in selected markets to the land where they will be free to do so. Very promising.

I too was working to report content bugs, app bugs, now I just listening music :)

I found Samsung gave a trail with my year old A40 phone for 3mo to Spotify, and when I understand not everyone is liking them, at least I can enjoy my music without working for them reporting bugs or content issues. I didn’t see ANY messed tags Deezer is full of. These alone makes searching bad.

I was Legends before and they removed me from program just because I said it straight. I was so tired with empty words we will work, I will send about to team. These words are nice, but if nothing happens, customers are at loss. I’d recommend canceling as well if that’s what you need to do.

I already canceled mine, ends the end of this year.

They gave me 6 mo FREE legends price and honestly I didn’t want to use it even for FREE.

These bugs are getting on my nerves, so I do not use Deezer anymore.

Hi.

The search is indeed poor.

You need to be exact. If there is “mdma” or “mdma mazing” or “mdmamazin” it won’t find.

I can’t understand why it wouldn't find track with mdma on Deezer.

Search needs lots of work to be useful, thanks.

Nice to hear, I hope it gets reasonable in search.

Right now it is time consuming to update lists for Deezer users. Because of search.

@Yula Any update regarding search functions? Search results are still terrible. 

Well.