Why does my flow isn't endless?

Hi ​@Ice_machinE there is a current problem under investigation where Flow stops after 15-20 songs and then it starts playing again the same tracks.
Thanks for your patience and understanding while our devs find a permanent fix.

Thank you, I hope it'll get fixed quick, it's very annoying and the fact that it doesn't happen on web is even more annoying. 

Hi ​@Jaime.Deezer 

This issue has been opened since 20 days, and the problem is older than that. 
This is still happening, and I concur with ​@Ice_machinE this is terribly annoying. 

What is the latest on the bug fix? 

I don’t have an update and the problem it’s still under investigation.
Thanks and apologies for the inconvenience

​@Jaime.Deezer this issue is month old… I can’t believe that it is still under investigation at this time. 
It was working before, reverting the changes should have been done already. 

This is very disappointing. It looks like Deezer want us to move to Spotify by not doing anything...

The paid service is not performing as intended.

I have the same problem here, my Flow isn't endless anymore. 

After a couple of musics it's stops as if it was a limited playlist. After that, I can't "renew" my flow with other songs, I only have the option to start over again, this is very frustrating because the endless flow is the main reason that I use Deezer over other options

For those who can’t seem to renew their flow, just switch the mood back and forth, it will start a new playlist. It’s a quickfix while Deezer’s team works on a permanent fix.

On a side note, I happen to run into this problem only on my phone, the desktop app seems to be working just fine.

I don’t if it is already fixed, but Flow works at my end; iPhone, iPad, Windows 11 app and Android. 👍😀

How long does it take for an update to arrive?

​@Ice_machinE roughly every 2 weeks (9.0.4 is currently on beta)
The next one should be in January.

This is still happening every single time I start a Flow. Stops after 3-5 songs and does not let me press the “next track” button. Running latest iOS on iPhone and Deezer app is updated to the latest version as well. This is a bit ridiculous how long it has taken to find a fix for this. I have cleared the cache and increased the allowable cache to the max, turned off battery saving modes, tried all different types of Flows, have over 1,000 liked songs. Nothing fixes the issue. I switched from Spotify specifically for this feature. I will sadly be returning if there is not a solution soon.  

I’ve the same with iOS 26 and the most recent Deezer update. Maybe ​@Jaime.Deezer could ask if there is an update regarding this?

Maybe using “Shuffle my music” in the meantime would be an alternative for an endless mix, it should play everything in your library, but not recommend new songs and artists. You can start it in your Favorites with the button at the top. I really like it, it reminds me of my Last.fm Library radio.

Same problem on my iOS 26 iPhone. Flow randomly stops generating further. German Community and Email Support couldn’t help me. The Problem does'nt occur on Android, Web or Windows though.

App Version is 11.8.0 (11.8.0.1)

Alright my friends - I have found the culprit of Flow “stopping” after a limited number of songs. Deezer Flow is “endless” unless you click on an artist name and go view their page. Once you do that, Flow will stop generating new tracks until you start a new Flow. However, if you start a Flow and do not click on an artist to view their profile, the Flow is truly endless. I have tested this across many decivces and Flow moods/genres. I assume most of you are like me and enjoy clicking into an artist profile when using flow. Go ahead and test it out by not clicking an artist, and I bet you will have the same results as me - a truly endless Flow.

I am not a tech wizard by any means, but I assume when you view an artist profile of a currently playing song inside of a Flow, this corrupts the data somehow and prevents new tracks from loading in. If anyone else can confirm this, that would be great. But I hope this post gets shown to the right people at Deezer so they can implement a fix. 

I for one LOVE to view an artist profile when I find a song I like from an unknown artist in Flow to discover more about them (that is the whole point of Flow after all). Knowing this, I assume this can be an easy fix for the developers to ensure the Flow does not get disrupted when viewing an artist profile. I really hope this is helpful for users and the Deezer team to once and for all fix Flow for iOS users. 

If you guys can help me tag the Deezer team that would be great as I do not know who would be best suited to escalate this.

​@Jaime.Deezer 

I haven’t tried it, but this could be the answer for why my Flow sometimes isn’t endless. Curious if this could be picked up by the developers.

Yeah…posted this on Reddit and a few people confirmed it was the issue for them as well. As long as you don’t “disturb” the Flow by viewing an artists profile (or do anything else except let the music play), the flow will…flow.
 

But let’s be real, that’s ridiculous for a paid subscription service. ​@Jaime.Deezer can you please see if the team can roll out a fix for this? Having one of the most unique features on the entire platform not work properly is a huge pain point and will be the reason I return to Spotify if we cannot find a resolution. This has been an issue for 6+ months on iOS. 

Hello ​@Kevin Hamburg 

You have no idea how precious your feedback is!
We were really struggling to reproduce this issue in a consistent manner and your input is very valuable since it allowed us to do so.

We’ll work on fixing this ASAP!

I’ll check to see if we can reward you in some way, don’t hesitate to share your user ID in private,

Cheers

That’s great to hear! I hope this leads to a permanent fix since this has been a hot topic for months. Glad my post could give you and the team something to work with. I sent you a private message with my info as well. Appreciate you and the whole team! 

Now I know why my Flow has not been endless recently. Thanks. Maybe we can get you working on why my CarPlay will play only 6 tracks and then quit? (Not going to complain about how long it sometimes takes Deezer to load up in CarPlay), No issues at all with Apple Music.