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why are songs added to my Favorite Playlist without me, and why is it not possible to remove them?

  • July 9, 2022
  • 7 replies
  • 115 views

why are songs added to my Favorite Playlist without me, and why is it not possible to remove them?

 

Mainly i refer to songs from top 100 chill music and then top 50....can't get rid of them

Best answer by gadib

I understood what was the problem

 

I added a whole album by mistake if best 100 chill music, when adding a whole album you can't remove each song, you have to go to the album list and only there you can remove the peresite  

7 replies

Jaime.Deezer
Community Manager
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  • Community Manager
  • July 10, 2022

Hey @gadib could you please provide screenshots with the problem that you mentioned in order to investigate?
Thanks :)


  • Author
  • Hitmaker
  • July 10, 2022

Here, this appears on my private favorite playlist, this is a playlist that only has songs i like. In this case, not only i hate the recommendation, i can also not get it out of my list because the "heart" button is white...


Superschlumpf
Superuser
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  • Deezer "Sonos Master" Legend
  • July 10, 2022

@gadib 

Imho someone has added the song to the playlist. Can you please check „edit playlist“ and send a screenshot?

Perhaps you set the first option on by mistake, so everybody can add songs to the pl. 


  • Author
  • Hitmaker
  • July 11, 2022

I didn't find any edit button, thus is just a general favorite Playlist which is private


Superschlumpf
Superuser
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  • Deezer "Sonos Master" Legend
  • July 11, 2022

I didn't find any edit button, thus is just a general favorite Playlist which is private

If it’s a private playlist nobody else but you can add songs. The only explanation i can imagine is that someone else is using your account on another device. 
But why aren’t you able to remove songs? From a personal playlist of your own you always have the option to add and remove songs. Just play the song, enter options menue and select remove from playlist. 


  • Author
  • Hitmaker
  • Answer
  • July 12, 2022

I understood what was the problem

 

I added a whole album by mistake if best 100 chill music, when adding a whole album you can't remove each song, you have to go to the album list and only there you can remove the peresite  


Superschlumpf
Superuser
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  • Deezer "Sonos Master" Legend
  • July 12, 2022

@gadib 

THX for your feedback… 😎👍🏻