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Hitmaker
July 9, 2022
Answered

why are songs added to my Favorite Playlist without me, and why is it not possible to remove them?

  • July 9, 2022
  • 7 replies
  • 178 views

why are songs added to my Favorite Playlist without me, and why is it not possible to remove them?

 

Mainly i refer to songs from top 100 chill music and then top 50....can't get rid of them

    Best answer by gadib

    I understood what was the problem

     

    I added a whole album by mistake if best 100 chill music, when adding a whole album you can't remove each song, you have to go to the album list and only there you can remove the peresite  

    7 replies

    Jaime.Deezer
    Community Manager
    Community Manager
    July 10, 2022

    Hey @gadib could you please provide screenshots with the problem that you mentioned in order to investigate?
    Thanks :)

    gadibAuthor
    Hitmaker
    July 10, 2022

    Here, this appears on my private favorite playlist, this is a playlist that only has songs i like. In this case, not only i hate the recommendation, i can also not get it out of my list because the "heart" button is white...

    Superschlumpf
    Superuser
    Deezer "Sonos Master" Legend
    July 10, 2022

    @gadib 

    Imho someone has added the song to the playlist. Can you please check „edit playlist“ and send a screenshot?

    Perhaps you set the first option on by mistake, so everybody can add songs to the pl. 

    [he/him] Deezer is music, but Deezer and Sonos is party !
    gadibAuthor
    Hitmaker
    July 11, 2022

    I didn't find any edit button, thus is just a general favorite Playlist which is private

    Superschlumpf
    Superuser
    Deezer "Sonos Master" Legend
    July 11, 2022

    I didn't find any edit button, thus is just a general favorite Playlist which is private

    If it’s a private playlist nobody else but you can add songs. The only explanation i can imagine is that someone else is using your account on another device. 
    But why aren’t you able to remove songs? From a personal playlist of your own you always have the option to add and remove songs. Just play the song, enter options menue and select remove from playlist. 

    [he/him] Deezer is music, but Deezer and Sonos is party !
    gadibAuthorAnswer
    Hitmaker
    July 12, 2022

    I understood what was the problem

     

    I added a whole album by mistake if best 100 chill music, when adding a whole album you can't remove each song, you have to go to the album list and only there you can remove the peresite  

    Superschlumpf
    Superuser
    Deezer "Sonos Master" Legend
    July 12, 2022

    @gadib 

    THX for your feedback… 😎👍🏻

    [he/him] Deezer is music, but Deezer and Sonos is party !